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Grand Hotel Melbourne - A Member of the MGallery Collection
4.5 of 5 Hotel   |   33 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #48 of 172 hotels in Melbourne
A TripAdvisor Member
“Luxury Stay”
5 of 5 stars Reviewed March 8, 2012

Fantastic hotel at a bargain price. The service was terrific also. Just loved the heritage building and the apartments are so spacious you could live there! The location is spot on. Right in the CBD you can walk everywhere, or hope on a tram or train outside the door.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Perth
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 8, 2012

As a member i thought we would try this one as it was so close to South Bank and South Warf for the recent Food and WIne festival opening. it's a bit pricy for the average holiday maker i my opinion but as a member the rates were fantasitic ; just a shame i could not use the free room i keep missing out on.
A terreific location ; easy to negotiate trams and trains in either direction and can get in & out of cabs easy in the drive in. Close to Skybus terminal and the Citi link tram righ0t outside the door almost. It's quiet rooms ( thick walls made from real building materials!) are fantastic. I could not hear my travel mate next door at all or any children allowed to run riot up the corridors as is often the way :-). Pool area very nice too but i got locked out and had to mwalk the long way back lol. I too thought the beds were fabbo.As a hard bed lover i thought i was going to get a sore back but not at all, they are pure luxury. All facilities worked and safe at a good height in the wardrobe. Shower screens are my most annoying thing and although this one a tad sticky on the close , i was able to request a shower only ( no tub under it) so i wasnt complaining too much!~ YAY! I often wonder who designs bathrooms...have they never washed their har... please put more space in the shower for shampoo , conditioner, soap etc... Dear Designers!
The reception straff prob need a bit of help as one was a tad inexperienced and the others maybe a tad busy at checkout time?
Nice to have a la carte breakfast as i am sick to death of the " big breakie" thing you get every where... this was personal and special. All in all a terrific stay. The only thing i wasnt keen on was the excessivly loud music in the bar at night.... wow, had to sit around the corner to entertain visistors.

Room Tip: Request what you want and if travelling as a coupleor a single, the Studios are huge. I am not sure...
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed March 6, 2012

The bed was to die for!!! This coupled with the quietness within the room meant an 8.5 hour sleep - something very rare for me - average 6 hours. Great location and highly recommended - especially given we got a great rate on the room too.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 5, 2012 via mobile

Loved the old world charm of hotel magnificent halls heritage colors and our friendly orb

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 4, 2012 via mobile

Stayed just one night and was very happy.We had a deluxe studio room and was really impressed with the size,as you walk in the lounge kitchen area is quite spacious and the bedroom and bathroom are upstairs.The king size bed was probably the softest most comfortable bed I have ever slept in.Had brekky in the dining room which was just average but ok.location is good,3 min walk to casino.Only bad thing was the train line was a bit noisy in the morning but bearable.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Melbourne - A Member of the MGallery Collection

Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne
Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Business Hotel in Melbourne
#44 Luxury Hotel in Melbourne
#59 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Melbourne - A Member of the MGallery Collection 4.5*
Official Description (provided by the hotel):
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. ... more   less 
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