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Grand Hotel Melbourne - A Member of the MGallery Collection
5.0 of 5 Hotel   |   33 Spencer St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel amenities
Ranked #52 of 172 hotels in Melbourne
A TripAdvisor Member
“Friends Wedding”
5 of 5 stars Reviewed May 13, 2011

Loved the heritage building with the whisper quiet 12 foot hallways. Split level room design was open and spacious. The bed, so comfortable we were asleep in minutes.
Only downside the bathroom could do with an up grade. The Staff were very helpfull and the breafast delightful. We will be back with friends as the location is perfect for anyone with business or pleasure in the city. Parking was not an issue, it was all taken care of by hotel staff which was a relief for us. Great place to stay

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,034 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Canberra, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 12, 2011

My husband and I stayed here on a stopover before we went on the Spirit of Tasmania for a holiday.I found the room lovely but the bathroom could have been cleaner and we had to walk long corridors to get to the room.The bed was very comfortable. The tram stopped just outside the hotel.We ate at the casino which was a short walk and the food was great. Yes I would recommend this hotel and the deal was great as we booked it as a mystery deal on wotif.

Room Tip: Book on wotif
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hobart
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 11, 2011

Very conveniently located in Melbourne CBD, The Grand Hotel is a short walk away from Southern Cross Station, which makes travel between the hotel and the airport very easy. The hotel itself is very lovely, and deserves its five star rating. Facilites, restaurant and library are fantastic.

Highly recommended!

  • Stayed April 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shepparton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 11, 2011

Loved my stay however had had a hectic day and decided to retire to room early and watch a dvd which we had bought with us. There was not remote for the dvd player and no instructions to follow for the tv. That was only a minor item. loved the comfortable beds and pillows. everything was neat and clean. Thank you.

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
3 of 5 stars Reviewed May 8, 2011

I stayed at this hotel many years ago with fond memories. It appears that not much investment has been made since then. The rooms were clean, but dated and there was very little to "like" about the hotel. It is a shame as the rooms are very large and offer a different experience than your traditional hotel. The gym was also quite small and full with only 4 people there.

This hotel is ok for young people traveing on a budget but no longer appear to be a good choice for the business traveller.

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed May 5, 2011

Excellent service from friendly staff. Spacious, comfortable and well laid out rooms with all you need for a relaxing stay.
Dual windows kept the noise at bay whilst retaining the view, kitchen area well appointed. Overall the room was well cleaned the bed extremely comfortable and was close to many top dining areas of the city.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel Melbourne - A Member of the MGallery Collection

Address: 33 Spencer St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Melbourne
#40 Romantic Hotel in Melbourne
#41 Business Hotel in Melbourne
#46 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Melbourne - A Member of the MGallery Collection 5*
Official Description (provided by the hotel):
Centrally located adjacent to Southern Cross station and close to Melbourne city shopping, theatres, galleries and museums, The Grand Hotel Melbourne - a member of the MGallery collection is one of the most treasured heritage buildings in Victoria. Offering modern five star comfort, it exudes Victorian grandeur, with ornate detailing harking back to the 1800s. The Grand Hotel Melbourne provides deluxe Melbourne accommodation, with 103 spacious suites, a pool, spa, gym, library and hidden garden. ... more   less 
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Also Known As:
Grand Hotel Melbourne
Sofitel Melbourne

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