We stayed for only one night in a spa room. Check-in was fast, the room was lovely. Close to all shops in Melbourne. The only thing dissapointing was after dinner my husband decided to take a spa dip. After filling up and turning it on we noticed a black discharge from the jets. We called housekeeping and they were in our bathroom for over an hour trying to clean the tub, filling, emptying and re-filling it using a chemical cleaner. I eventually got fed up and asked to speak with management. To cut a long story short they moved us to another much bigger room which was gorgeous. But by that time it was 1am and we were too tired to enjoy it. So we jumped in the spa for while and went straight to bed. The next morning we left early due our warehouse being robbed! (what a night!) and sympathetic staff at check-out promised to send us our breakfast vouchers, which never happened. Anyway a great hotel despite this, but overpriced for what you get.
- Official Description (provided by the hotel):
- Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne