I've spent a lot of time at this hotel, my criticisms are nit picky at best:
*When I arrived via cab I was no assisted with my bags, the porters attended to a more mature looking couple but this could have been an oversight
*SBS1 was streaming on both the SBS1 and SBS2 channel
*Gym is only open until 10pm - a keyswipe system after-hours rather than staff could be implemented easily.
Otherwise it's a great hotel. It's always very busy and at a high capacity, yet their service levels don't suffer. The staff are all very friendly, personal and engaging.
- Official Description (provided by the hotel):
- Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne