We stay at Crown Towers once a year, the room was a Premier Suite which was a great room, the layout is great with a separate bedroom and lounge area and the size is excellent. Probably one of the best we have stayed at in Melbourne. When we arrived to book in were told the hotel was full so we had to wait around 45 minutes for our room. We did receive a couple of complimentary drinks - the house white wine is terrible, as we did not have to pay for it was not so bad, did not finish it, it we had to pay would not have been happy. With the hotel being full looks as though the maids were under the pump as the room was not as clean as would have expected, but not as bad as others we have experienced. We had a package deal which was supposed to include a bottle of sparkling - this never arrived. This has happened in the past, not real concerned as we would not have drunk it while we were there but if something is included it should be delivered. Breakfast was OK at the conservatory nothing spectacular - prefer the breakfasts at the Langham.
- Official Description (provided by the hotel):
- Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne