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“Very nice” 4 of 5 stars
Review of Crown Towers

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Crown Towers
5.0 of 5 Hotel   |   8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia (Southbank)   |  
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Family Retreat
Ranked #3 of 171 Hotels in Melbourne
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very nice”
4 of 5 stars Reviewed June 26, 2013

My hubby surprised me for our 20th wedding anniversary a night at the crown. When we arrived you feel special straight away. The staff were really nice and helpful. The room was lovely and the spa was great, had a perfect view of Fed square and the Aquarium. Buffet breakfast was excellent. This was a great surprise and enjoyed every moment.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,331 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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Melbourne
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Took my sister to stay for her birthday. The check in staff were very happy and lovely.
Room lovely but small for the price.
Buffet breakfast was incredible! I would go back just for that and bot to stay.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrAndrewCairns, General Manager at Crown Towers, responded to this review, June 26, 2013
Dear Antonia,

Thank you for your feedback after your recent stay at Crown Towers.

I was delighted to read that your check in went so well and in particular that you were so impressed by our breakfast buffet.

Our guest rooms start out at 45sqm making them among the largest entry level rooms in the city. The range of rooms is generous and extends right through to the largest guest rooms in the Southern Hemisphere.

We appreciate that you chose to stay at Crown Towers to celebrate your sister’s birthday and look forward to welcoming you again.

Kind regards,

Andrew Cairns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2013

Great view, great location. Room was very clean, and everything was quite even the ac. Minibar did knock on our door on the day of our departure which wasn't very nice in the morning. But overall great stay

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auckland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2013

Best hotel experience to date! I will only stay here in Melbourne from here on in.
Our package also included the Crystal Club. Which was well beyond expectation.
Loved everything about this hotel. No complaints

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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melbourne
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 24, 2013

Celebrating our 17 year wedding Anniversary we booked a night at Crown Towers... It was Amazinggg!!! We got chocolates and champagne on arrival... We ate dinner at the Conservatory which was delicious and Breakfast at the Conservatory in the morning....I loved receiving a pair of slippers each for my husband and I...
Simply breath taking...and so close to home..LOVED IT!!

Room Tip: Ask for a high floor with City views!!!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 21, 2013

This is a seriously opulent place. IMO the best luxury hotel in Melbourne. Great location - right in the middle of Southbank. Views across the river. BIg rooms with everything you could ask for including a TV in the bath. Comfortable bed, blockout blind, even the tea is good.

Room Tip: Best to get a higher floor. I had a room overlooking the carpark at one point - not great.
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 20, 2013

Everything about this hotel is excellent. The rooms are large, we had two queen beds - very comfortable, and the linen is superb. It was all very clean and well maintained. The spa area is great with a large pool and spa, exercise gym, and a pampering salon with a large menu of treatments and massages. The hotel is in the casino complex, so there is plenty to do and see, including a cinema and shops. We had room service - the club sandwich is the best! There are many restaurants in the hotel/complex to choose from - budget to exclusive. The buffet breakfast at Conservatory is wonderful - I would go back just for that! A real treat.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Towers

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Melbourne
#2 Romantic Hotel in Melbourne
#2 Spa Hotel in Melbourne
#3 Luxury Hotel in Melbourne
#4 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crown Towers 5*
Number of rooms: 482
Official Description (provided by the hotel):
Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more   less 
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Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne

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