My husband and I stayed at the Crown Towers as part of a package deal we booked for The Australian Grand Prix. The hotel is decorated beautifully, the lobby is very large and busy. The whole location is very convenient as there are plenty of restaurants, shops and the casino all right there. We had no problems at check in and went to our room right away. We stayed in 512, a Studio Room which was really nice and spacious. All the amenities were up to date and modern. The bed was comfortable, the shower was also very nice, good water pressure. Turn down service is offered which is nice. We ate breakfast at The Conservatory buffet, it was expensive but very good. Probably one of the best buffets we went to on our month long trip!
We did experience one major issue with this hotel. It is impossible to get a cab. It could have been bad at the time due to the Grand Prix but the wait time was unreal and totally not what you expect from a 5 star hotel. We missed our train because we could not get a cab ride and had to drag our luggage to the station and didn't make it. The hotel told us we should have better prepared ourselves for our trip. The train station is less than a 5 min ride and we allowed ourselves an hour and half. We waited for a cab for over 30 min and decided the only thing we could do is make a run for it. I don't know if the city of Melbourne has issues with their cab services but I've never had these problems in other cities. We also had 2 cab drivers refuse to take us to our destination!
Overall our stay was pretty pleasant but I would either have your own transportation or use the metro!
- Official Description (provided by the hotel):
- Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne