I had a reservation at the Crown Metropol which is excellent however I was offered an 'upgrade' to the Towers so I took it. I have to say I much prefer the more contemporary feel of the Metropol. I also prefer the check-in at the Metropol (hotel) over the Towers which is part of the casino. The room itself was typical five star conservative 'luxury' which lots of people obviously love. My biggest shock however was being given a smoking room complete with ashtray and matches. I'd thought smoking in hotel rooms was outlawed in Australia but apparently not. The hotel moved me to a non-smoking room without any fuss but I have to say I would've found staying in the room very difficult as it was obvious the previous guest was a smoker. If youre a non-smoker insist on a non-smoking room on a non-smoking floor.
- Official Description (provided by the hotel):
- Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more less
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- Also Known As:
- Crown Towers Hotel Melbourne
- Crown Hotel Melbourne