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Crown Towers: Traveler Reviews

5.0 of 5
8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia (Southbank)
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Crown Towers
Ranked #4 of 195 hotels in Melbourne
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651 reviews from our community

Traveler rating
    452
    134
    37
    20
    8
See reviews for
Families
82
 
Couples
299
 
Solo
39
 
Business
115
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Geelong, Australia
1 review
“Weekend Gettaway”
5 of 5 stars Reviewed February 12, 2013

Chinese New Year started on Saturday night and we had an awesome room over the river directly above where the fireworks were going off. Because we were high up, the fireworks popped right in front of our window which actually made them vibrate. It was amazing.
It's true, it is a city within a city, there is so much you can do here that you do not need to leave the complex at all. Anyone that says otherwise would have to be a boring soul. Young or old it dosen't matter, 24 hours of whatever you need to do......

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tim P about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Good location to explore Melbourne from.”
4 of 5 stars Reviewed February 11, 2013

Stayed here on the weekend as part of a conference deal.
Stayed in a Deluxe King for $305 as part of a conference deal. (Website from $299/night!)
Decent sized 45m2 room with a view of the brown Yarra river which we had to pre-request.
The room had subdued modern tones in contrast to the gaudy gambling arena visible from the lobby. The noise from the corridor was evident sometimes.
Great location for the restaurants and bars along Southbank and a short walk into the more refined areas of Melbourne/Collins Street.
Service was helpful and warm.
Quite good value given the size of the room, view and location.

Room Tip: Request a view of the Yarra when booking.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Meloie about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Relaxation plus”
5 of 5 stars Reviewed February 10, 2013

The crown towers is one of the 3 hotels in the casino complex, and we just loved our 2 nights n our premier twin room. We had a lovely view of the river, and the room itself was spacious and well appointed. Loved the bathroom. Housekeeping did their job well, and everything felt clean and fresh which is no mean feat in a large hotel.
The gym has great cv equipment, towels and water for a good workout, so we didn't feel sluggish between the fantastic gourmet food offered in the restaurants that face on to the promenade. Had a lovely swim in the pool as well.
What more could anyone want? Excellent service, beautiful facilities; a city in a city - we barely stepped outside except stroll down the gorgeous promenade and view Melbourne from The south bank. We had good value facials in the Metropole too. Can't wait to go back!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sangii about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
“Exceed all my expectations.”
5 of 5 stars Reviewed February 9, 2013

I strongly recommend the Crown Towers Hotel and facilities for everybody. Outstanding facilities supported by the most friendly staff. Soberb pool. I will came back with my family always as I can. Alex

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ale D about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 14 cities Reviews in 14 cities
54 helpful votes 54 helpful votes
“Never ceases to amaze”
5 of 5 stars Reviewed February 6, 2013

I recently stayed in one of Crown's Deluxe Villas for a night on a recent trip to Melbourne. All I can say is...amazing! Check in for the club rooms and villas is carried out in a private check in area in the Crystal Club on level 3 away from the hustle and bustle of the main lobby.

Our Villa on level 31 was stunning with a large pannelled entry way, lounge area with desk and plasma television, huge master bedroom with an enormous marble bathroom with jacuzzi spa bath. A personal letter from General Manager Andrew Cairns welcoming us back to the hotel and box of chocolates on the coffee table was a nice touch and made us feel completely welcome and at home.

Staff were faultless, including the butlers and turn down service attendants and always went out of their way to make sure we were happy. The Salvatore Ferragamo products in the bathroom were also fantastic as was the delicious room service, especially the warm chocolate fondant!

The Crystal Club is great for a drink and a snack and staff are always friendly and attentive. The breakfast spread in Conservatory is probably a little more extensive than in the Crystal Club, but we enjoyed it nonetheless. Everything was fresh and tasty.

A credit to designer Blainey North as every piece furniture, decoration and lighting throughout the villa and the rest of the hotel is exquisite. I am in the design trade myself and I was so impressed with the level of quality that I am now sourcing lighting from Ms North's company for my own home.

I am already longing for my next stay at Crown Towers and experiencing the luxury of the Villas again. The Crystal Villas are to die for, though slightly out of my price range! One can always dream however.

Thank you Andrew Cairns and your team at Crown Towers. Your hotel never ceases to amaze and impress and I will without a doubt be returning very soon!

Joel Pesaturo

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 8 more reviews by vissi87 for Melbourne
Ask vissi87 about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Crown Towers

Also Known As:
Crown Towers Hotel Melbourne
Crown Towers Hotel
Crown Hotel Melbourne
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Phone Number:
Region: Australia > Victoria > Melbourne > Southbank
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Melbourne
#4 Luxury Hotels in Melbourne
#8 Romantic Hotels in Melbourne
#15 Family Hotels in Melbourne
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Crown Towers sets the benchmark for luxury hotels in Australia.Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence.- Winner of the 2011 Hotel Management Awards for the ‘Best Luxury Hotel’ title.- Winner of the 2010 Australian Gourmet Traveller Travel Awards for Nesspresso’s ‘Best Large Luxury Hotel’.- Winner of the 2009 Hotel Club annual awards for both the Best Luxury Hotel and Best Service Hotel in Victoria. ... more   less 
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Crown Towers
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