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“Fantastic value” 5 of 5 stars
Review of Ibis Styles Melbourne, The Victoria Hotel

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Ibis Styles Melbourne, The Victoria Hotel
3.0 of 5 Hotel   |   215 Little Collins Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Hotel amenities
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Free Breakfast Offer
Ranked #82 of 171 Hotels in Melbourne
South Australia
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
“Fantastic value”
5 of 5 stars Reviewed November 25, 2010

My sis and I just spent 4 days in Melbourne and were pleasantly surprised by the 'Twin Heritage' Room we booked over the internet. Freshly refurbished, brand new bathroom, LCD TV, new carpet, etc. Air-con, but also window that opens (very important to ppl who love some fresh air). Staff was very friendly and helpfull. Rooms cleaned every day, including fresh towels, top up of coffee, tea, soaps and shampoo. We certainly enjoyed being in the centre of the CBD without any traffic noise.
For those with negative comments: If you choose budget, well, that's what you get 'budget' smokers rooms - the extra few dollars for the Heritage rooms are more than worth it.

  • Stayed November 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, General Manager at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, November 28, 2010
Thank you very much for your feedback. We are glad you enjoyed your stayed and we look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,240 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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English first
Newcastle, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 25, 2010

I had seen this hotel several years ago and would never have stayed here as I am quite fussy when it comes to my standard of hotel (I have been a travel agent for over 7 years ;). My wife booked us a night at the Victoria and upon arrival was quite suprised at the quality of such an old hotel. We stayed in a heritage room which has been newly reonovated. It was clean, comfortable, and had a lovely new bathroom & flatscreen tv. The location is right in the middle of the city, so no need to spend money on transport. I would suggest scrapping the older reviews as the hotel has definately picked up its game. WARNING though, DO NOT book the standard room as these have not been renovated and will discredit my name ;)!! Worth a go if you can get a Heritage room for under $130 a night.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, General Manager at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, November 28, 2010
Thank you very much for your feedback. We are glad you enjoyed your stayed and we look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2010

Not 5 star accommodation but is clean and tidy. Is in good location to all of CBD area. Staff are polite and friendly. Room was small but had all amenities which were all in working order. Overall I had a pleasant stay and it was good value for money overall.

  • Stayed November 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 23, 2010

We stayed in a Bellerive room, I have stayed in standard room previously and let's face it, you get what you pay for. The room was unbelievably quiet, the only external noise was from the occasional door in the hallway or if we had the window open, but as it opened to a closed courtyard, it was not noisy. I couldn't detect the sounds of other occupants in their rooms or bathrooms - something which usually drives me nuts even in far more expensive accommodation. As for the bathroom, it had the best shower (only Westin has better), no annoying bathtub that is never used to climb in/out of as well as a great showerhead. Back to the window, fabulous to be able to leave open at night (with safety) for fresh air and not have to endure air conditioning. The room was clean and bed comfortable, whilst a small room by modern conventions, certainly more than enough space for 2 people on a short trip. As regular Melbourne visitors, we've stayed at many hotels across Melbourne, but I think we've found our new favourite.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, General Manager at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, November 28, 2010
Thank you very much for your feedback. We are glad you enjoyed your stayed and we look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2010

We have been fans of the Vic for many years and stay here on our visits to Melbourne. The renovations are great. Unfortunately the people employed on reception leave a lot to be desired - rude, unfriendly, unhelpful. I wouldnt like to think if i owned this business that these people were working for me. Time that the reception staff got a overhaul as well;
The housekeeping staff on the other hand were friendly and helpful.
The Vic is in a great location and always clean. We will continue to stay here but thankfully we dont have to have too much do with reception staff.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, General Manager at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, November 28, 2010
Thank you very much for your feedback. We apologise that your stay was not all you expected. In regarding to your comments I will ensure that these are passed on to the relevent Departments and used for future training. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed November 22, 2010

small but clean room, gr8 location, good shower, but air con made a ticking noise, and even worse it was on and off, so worked for a while but when called to get someone up it stopped, but annoyed us later so had to turn it off - lucky not a hot night.

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, General Manager at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, November 28, 2010
Thank you for your feedback. We are glad you enjoyed your stay and we look forward to welcoming you back again soon. Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Melbourne, The Victoria Hotel

Address: 215 Little Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #82 of 171 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Melbourne, The Victoria Hotel 3*
Number of rooms: 464
Official Description (provided by the hotel):
Attractive 8-story Hotel in the heart of the city, next to Town Hall, near Flinders St. train station, shops & business center. ... more   less 
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