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“....my regular....this was my worst stay” 2 of 5 stars
Review of Ibis Styles Melbourne, The Victoria Hotel

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Ibis Styles Melbourne, The Victoria Hotel
3.0 of 5 Hotel   |   215 Little Collins Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Hotel amenities
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Free Breakfast Offer
Ranked #84 of 171 Hotels in Melbourne
Bangkok, Thailand
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“....my regular....this was my worst stay”
2 of 5 stars Reviewed August 14, 2014

Stay here whenever in melbourne, however this time sadly very poor and only due to one reason....room 405... Checkin was as smooth as normal...however have just realised had breakfast included in room rate but not mentioned at checkin by reception and i booked sometime ago and rarely get breakfast. All was well until i turned off lights in room at about 10 pm after dinner at CHIN CHIN(yes amazing) and like a deer in headlights , the office building next door...yep the environment friendly one had its lights on high beam.....and the curtain does not close around the large window....mind you the room is very large and brand new bathroom.....sleepless night.....and headache by morning.....will always stay here but NEVER AGAIN IN ROOM 405...service gets a terrible as reception should have mentioned my inclusions....

  • Stayed August 2014, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Ibis Styles Melbourne, The Victoria Hotel at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, August 18, 2014
Dear Valued Guest,

Thank you for staying with us again and for your loyalty to the Hotel. Thank you also for taking the time to make a comment regarding your recent stay.

Our guests’ feedback, good or bad, are very important to us as these give us the opportunity to better our services. Please be advised that we had reported this issue with our Maintenance team. Also, in regards to breakfast, we apologise for not giving you enough information about your booking. We have brought this up to the attention of our Front Office team to ensure that this will not happen in the future.

Thank you once again and we look forward to welcoming you back again in the near future.

Kind regards,
The Team at Ibis Styles Melbourne,
The Victoria Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,241 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Western Australia
Top Contributor
53 reviews 53 reviews
31 hotel reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 14, 2014

We recently stayed here with friends. Central location for a busy weekend in Melbourne. Spacious room with a lovely new bathroom. Everything was clean and well appointed. The hotel has many floors and is a bit of a rabbit warren. Try not to get rooms near doorways, stairs or lifts if you are a light sleeper. I love the foyer for its old world charm and the staff were friendly and accommodating. Early check in was offered as was late check out. Thankyou! We had an enjoyable stay.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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GeneralManager215, Ibis Styles Melbourne, The Victoria Hotel at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, August 25, 2014
Dear Valued Guest,

Thank you so much for your positive feedback. We are delighted to know that you like our facilities and our location.

Thank you again and we look forward to welcoming you back in the future.

Kind regards,
The Team at Ibis Styles Melbourne,
The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 11, 2014

The Victoria Hotel is my home away from home. Every time I travel to Melbourne for work I stay here. It is clean, central, affordable and the renovated rooms means that it is quite comfortable and pleasant to stay there. I love the proximity to Swanson Street, China Town and the trams. Rely central to everything.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Ibis Styles Melbourne, The Victoria Hotel at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, August 25, 2014
Dear Valued Guest,

Thank you for staying with us again and for your loyalty to the hotel.

We are glad that you enjoy our facilities and that you like our location.

Thank you again and we look forward to welcoming you back in the near future.

Kind regards,
The Team at Ibis Styles Melbourne,
The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alice Springs, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 10, 2014

This is my second stay at Ibis Victoria Hotel and both times they were enjoyable. I really like their toilet. I am particular about toilet as most hotels do not have good toilets. This hotel has good setup so that it is very well lit, spacious and good shower setup as well. Good cleaning from maintenance and our deal offers free breakfast which actually offers really good breakfast buffet deals. It has good location central to CBD and very safe even late at night. .

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Ibis Styles Melbourne, The Victoria Hotel at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, August 25, 2014
Dear Valued Guest,

Thank you for staying with us once again. Thank you also for taking the time to write about our hotel. It is always great to receive a positive feedback. It's fantastic that you took notice of our toilets and we are glad that you like them.

Thank you again and we look forward to welcoming you back in the near future.

Kind regards,
The Team at Ibis Styles Melbourne,
The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

Couldn't get much more central, but very quiet in the rooms made for a great night's sleep in order to get more energy for Melbourne shopping and lunching in the lane ways the next day!
Highly recommended for a city break. I'm always here on business and stay in another hotel which work pays for; this time the trip was for pleasure so I was looking for value for money on a mid range budget - and found it.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Ibis Styles Melbourne, The Victoria Hotel at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, August 25, 2014
Dear Valued Guest,

Thank you for your positive feedback about our hotel. We are glad that you like our location. It is indeed a great, convenient place to stay at for a City break.

Thank you again and we look forward to welcoming you back in the near future.

Kind regards,
The Team at Ibis Styles Melbourne,
The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redland bay brisbane
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

Stayed here for 3 nights and loved it, very friendly staff and always willing to help, only downside is the car parking, don't bring a car, its a nightmare!!!
Our first floor room was great, the place is being renovated but this caused us no issues, will be back again for sure!
The room was clean and tidy, great shower and an endless supply of hot water which was great for a Melbourne winter.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager215, Ibis Styles Melbourne, The Victoria Hotel at Ibis Styles Melbourne, The Victoria Hotel, responded to this review, August 19, 2014
Dear Valued Guest,

Thank you for taking the time to write about our Hotel. It is always a pleasure to read a positive feedback. We are glad that you enjoyed your stay and liked our facilities. Thank you also for acknowleging our staff.

In regards to the car parking, unfortunately we have a limited parking space. However, we do have an agreement with a nearby Parking area, where our Guests could park their cars in case the hotel's own car parking is full.

Thank you once again for your feedback and we look forward to welcoming you again in the near future.

Kind regards,
The Team at Ibis Styles Melbourne,
The Victoria Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Styles Melbourne, The Victoria Hotel

Address: 215 Little Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 171 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Styles Melbourne, The Victoria Hotel 3*
Number of rooms: 464
Official Description (provided by the hotel):
Attractive 8-story Hotel in the heart of the city, next to Town Hall, near Flinders St. train station, shops & business center. ... more   less 
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