Our first two nights at the Royce were excellent. The room was a decent size, the bed comfortable and my partner and I managed to get a good nights sleep. Our third night however, was the complete opposite - we returned to the hotel after some drinks in the city to find there was a wedding on in the ballroom located on the same level as our room (less than 20 meters away). The music was pumping, not to mention there were people standing right outside our door because they had a photo booth set up there. I rang reception who were apologetic but said that the music wouldn't be turned off at midnight!! It got to 10:30, the music and people within the wedding got louder so my partner and I packed our bags and caught a taxi to another hotel. I think it was totally unprofessional that it was never mentioned to us that a wedding would be on the night we were staying there when we booked the accommodation, nor was it mentioned when we checked in. Anyone who has stayed at the Royce Hotel before and knows the layout of the hotel, will also be able to tell you that no matter which room you stay in, you'll find it very hard to escape any noise coming from the ballroom if there is a function on (apparently we were the 4th conplaint that night). This experience totally ruined our stay and I'd be very hesitant in considering staying at the Royce ever again.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Cheap Tickets, Agoda and Priceline so you can book your Royce Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Royce Hotel Melbourne