We've stayed in a lot of places in Australia and the world. This experience is one of the best, particularly the service.
We were looking for accommodation at short notice due to an operation needed for my wife. We live in Adelaide and were seeing the Melbourne surgeon on a one day flyover. We checked out another accommodation
which had no vacancy for our long stay. They suggested the Quest Jolimont so we came for a look and were shown a two bedroom apartment. Looked very suitable, light and bright. We didn't know our dates but Sonny said he would try to look after us during this manic period in Melbourne.
We flew home and 2 days later were advised of the operation date - in four days time.
I rang Sonny at Quest and also spoke with Brendan. They could not have been more helpful and even though they had received more bookings since we had been there two days ago, assured us they would organise things so it would happen, and said we had enough to worry about with the looming operation.
Sure enough an hour later Brendan rang back and we had the room.And even though we didn't know our end date, no problem, we could extend or reduce the time. Absolutely fantastic service. Even though they were heavily booked.
We arrived from Adelaide and the room was ready early for us. Our two bedroom two bathroom apartment also had a kitchenette, dining area. Main bedroom was open space adjoining lounge area but could be screened off with folding doors. One didn't feel claustrophobic, the windows looked out to the MCG and Rod Laver Arena, 10 mins walk. We walked across the road to beautiful Fitzroy Gardens, CBD 10 minutes, St. Vincent's Private Hospital 15 mins, Bridge St. 10 mins all walking times.
Need some grocery shopping? Quest Jolimont has a Pantry Service, shopping delivered to your room. Normally 24 hours notice but I needed supplies and Brendan organised same day. We needed a plastic chair for showering. No worries. Needed some printing done. No problem. We needed a clothes airer. Up it came. All done with genuine care. Always asked how my wife was following the operation. Flowers arrived and we needed vases. No worries, a staff member even brought one from home. Even special rates for people like us who were here for medical reasons.
I can thoroughly recommend Quest Jolimont and thanks again to Sonny, Brendan, Kate, Caitlin, Jenny, Elena, cleaning and other staff.
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