Just a warning to all travellers. We stayed in one of City Edge's apartment motels for 2 nights and 3 days. Not satisfied with the facility (too compact, heater didn't work well for the winter) and the onsite parking (too compact, just 3 inches interval from other parked cars). Anyway, it compensates their cheap price. However, after 2 days from checkout, this apartment motel debited $100 from my bank account and phoned me after to inform me that such amount has been debited because after they checked the room after we left, the mirror got smashed. How? 2 days after we checked out...Ridiculous. The last thing I did before leaving the motel was to had a look at my self in front of the mirror, combed my hair for the last time and it was perfect. Or, is it just a business strategy? taking money from customers for nothing? pseudo-damage? I don't mind paying certain amounts if I trully incurred the damage. And the staff (James) sounded so rude and arrogant, so defensive and GULITY??? I shared this to some colleagues and friends and apparently a colleague of mine stated the same horrible experience with city edge apartment: debited certain amount from her bank account claiming for a damage which, apparently is not for real! A lesson to learn-- Go for an affordable but decent facility with honest management..
- Official Description (provided by the hotel):
- City Edge Apartment Hotels East Melbourne is inner Melbourne's leading serviced apartment accommodation. Four boutique locations only walking distance from the CBD and MCG will have you in easy reach of all that central Melbourne has to offer. Our comprehensive range of apartments are available in studio - one bedroom - two bedroom configurations. All our apartments are designed with your comfort and convenience in mind and afford a prestige address in close proximity to the best of our city. For those seeking location, value and amenity City Edge Apartment Hotels is the perfect solution. ... more less
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