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“Great service and room” 5 of 5 stars
Review of The Como Melbourne - MGallery Collection

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The Como Melbourne - MGallery Collection
5.0 of 5 Hotel   |   630 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia   |  
Hotel website
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Hotel amenities
Special Offer
Early Booking
Ranked #20 of 158 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great service and room”
5 of 5 stars Reviewed February 20, 2011

Room was upgraded to a 1 bedroom suite which was very kind. The entire stay was great, a very nice room with plenty of space and friendly staff

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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715 reviews from our community

Traveler rating
    407
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    68
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See reviews for
99
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed February 20, 2011

A very slick and well-run hotel right in the centre of the South Yarra restaurant and cafe strip. The staff were largely extremely helpful and professional (except for the barman on the first night who was grumpy). The room was a good size, well-equipped and clean and the bed extremely comfortable. Two minor quibbles. Room-service food was left in the corridors for hours and the handrail for the step into our shower was dangeruously wobbly and wasn't fixed during our stay. Overall, though, a very positive experience.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 6, 2011

The room we had was extremely spacious and well designed. I loved the bigTV on the swivel so you could watch in bed or on the lounge. The big marble bathroom with spa bath was lovely.

I still have my little white como duck ..........nice touch

The staff are exceptional, very friendly and knowledgeable

Stayed November 2010, traveled as a couple
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Canberra, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2011

We had a fantastic stay, the location is awesome, right in the heart of south yarra so shops and resturants were everywhere. it was a little bit hard to find (but, we had just driven 10 hours to get there so we were tired) however once we arrived the service was impecable. The room was impressive as soon as we walked opened the door. it was very spacious very new and clean. the bathroom was huge too and the bath tub was WOW!. there was even a comlementary rubber duck The bed broke while we were there :-) so the the wonderful staff upgraded us to their penthouse, which was 2 story, spiral staircase, full size spa and grand piano of course. we nicknamed it the Charlie sheen suite. overall, can't reccomend his hotel enough, it's where we will be next time we are in Melbourne.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 25, 2010

Dirty room,dirty soiled doona room service asked why i looked in it,desk not friendly staff,complaints never been fixed

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2010

My room was clean and the bed was so comfortable I could have died happy there... the bathroom had ample space... it was just a really pleasant stay. The staff are excellent... I attended and helped co-ordinate a function there and the staff were really wonderful and helpful... I have no complaints. South Yarra is a great central place from which to enjoy Melbourne...I didn't pay for the room so that may have affected my opinion somewhat, I think the room was upwards of $400 per night but I can't say I didn't enjoy it. I previously worked in the Como Centre (the building attached) and I really love this location.

  • Stayed January 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed November 25, 2010

My boyfriend and I headed down to Melbourne for a break in mid October. We stayed 3 nights at The Como Melbourne and were very impressed with the accommodation. The staff were very friendly and extremely helpful and we were even given a free upgrade.

The room itself was large and extremely comfortable. Everything was clean and clearly arranged with care. The bathroom had a gorgeous deep Japanese spa bath that was heaven and the bed was very comfortable. The location was great; we discovered some fantastic restaurants and cafes all within walking distance from our hotel and we were only a short tram/taxi ride away from the city.

We booked the room quite cheaply through Wotif and it was well worth it. I was a bit put off by some of the reviews I had read on tripadviser but we experienced nothing but comfort and class. I would definitely stay The Como Melbourne again.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Como Melbourne - MGallery Collection

Address: 630 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Melbourne
#20 Romantic Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#21 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Como Melbourne - MGallery Collection 5*
Number of rooms: 107
Official Description (provided by the hotel):
The Como Melbourne is located in the heart of vibrant South Yarra, Melbourne’s renowned dining, entertainment and fashion district.This stylish hotel combines up market chic with discreet charm, exemplary facilities and outstanding service.The Como Melbourne features contemporary minimalistic design and urban style. From the tranquil Japanese gardens to the lively ambience of SOBar, this distinctly boutique hotel offers discrete, suite accommodation that characterises this stylish area of Melbourne. ... more   less 
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne

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