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“perfect stay” 5 of 5 stars
Review of The Como Melbourne - MGallery Collection

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The Como Melbourne - MGallery Collection
5.0 of 5 Hotel   |   630 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia   |  
Hotel amenities
Ranked #23 of 171 Hotels in Melbourne
melbourne
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
83 helpful votes 83 helpful votes
“perfect stay”
5 of 5 stars Reviewed November 5, 2013

Arrived at 2am due to a late flight, staff couldn't have been more welcoming and accommodating. Thank you to the lovely Canadian/Australian who checked us in. We were both exhausted and the free upgrade and the late check out was very much appreciated. After 8 weeks in SE Asia the uber comfortable bed and a deep bath were utter luxury. Very quiet considering the location. Within walking distance to some great eateries for breakfast.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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608 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Sydney, Australia
Top Contributor
84 reviews 84 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 2, 2013

I stayed on a Tuesday night during renovations to the façade and other exterior areas making access by my shuttle bus impossible during pouring rain. Staff were welcoming and friendly. Access to the lifts is ridiculous (down a set of marble/travertine stairs alongside a very wet and sloppy fountain which spills onto the stairs). The room was great, really. No view but a great room with separate lounge. No pillow options which was disappointing as the pillows on offer were not the best. No in-room directory was anywhere to be found and the modern 'luxury' was lacking a personal touch. Maybe some chocolates on the bed/fresh flowers on the bed and some pizzazz or something a little different to the little blue duck would make a big difference. Overall, quite comfortable but not amazing. I am sure there are many better for the same price.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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North of Auckland
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 24, 2013

Stayed here for three nights recently on business. As the title suggests, the bedrooms are huge, with probably the largest wall mirror I've seen in a hotel room ( so big it was propped against the wall, no nails big enough to hold it!), great bathroom and all very clean. Very soft and comortable bed and thats the first time I've seen a bath menu...you can book a butler to come and run you a luxury bath with super special products which make you look twenty years younger and are the answer to eternal youthfulness etc etc...at a price of course.
However this places just lacked something, the buffet breakfast area was cramped and all hot breakfasts had to be ordered instead of buffet ( good on one hand because its cooked fresh, but it took a while to get to my table and that ain't great when you have limited time available). Hats off to the restaurant staff, very pleasant and helpful, especially the Chinese and Scottish ladies, well done you two! The main entrance was under refurbishment which detracted slightly from first mpressions, but the big let down was the constant smell in the lobby reception area, almost sewage like. I suspect the indoor water fountain might have been due a clean out, but that area had a whiff about it throughout my whole stay, not overbearing but not pleasant either. Handy location for shopping if that's your thing. I know a lot of celebs stay there, but for me, it was nice enough but nothing special.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 16, 2013

Great big rooms, hip, trendy and ultra modern, perfect location for shopping in Chapel st. You will like this hotel if you like ultra modern, sleek furnishings. Highly recommended for the fashionistas out there.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane
1 review
5 of 5 stars Reviewed October 16, 2013

had an overnight stay on the 9th of Oct.. Excellent place to stay if your doing business in Melb.. easy to get in and out of than most hotels in the city.. Staff were lovely, especially the ladies in reception.. Room service is the fastest i've ever experienced and the pasta and prawn dish i ordered one of the best i've ever tasted.. my compliments to the chef!.. of course, you have a great selection of cafe's and restaurants in the area.(shout out to Frozen around the corner- great place for a quick extraordinary ice cream treat!).... Great size and quiet rooms, especially the ones that face the internal park.. only suggestion to the hotel would be to have a pillow menu (please!) as this would then make it the only place i would ever check in to when visiting melb..

Room Tip: choose one facing internal park
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2013

We visit Melbourne quite a bit and my favourite place is the Novotel St Kilda. I love that its not far from the city and in a beautiful position. We were visiting Melbourne again and as I am an Accor member I had a free night to use so I thought I would stay at St Kilda again, while I was looking on the Accor site I came across the Como. It looked nice and I read reviews on trip advisor and it had great reviews ( a few bad but reading between the lines it was from people that you could never make happy and would complain about anything on principal) that may sound harsh but.... Anyway we booked a studio room and upon check in (a lovely man, sorry cant remember his name) but he was awesome and just so friendly and down to earth. While checking in we were offered a coffee which was great. He advised that we had been upgraded to a studio open plan suite :-) We went to our room (they were bringing bags up) and the room was like...WOW.. sooooo spacious and big and open and bathroom was like something out of a magazine... As I had read the bed and pillows were the best I have ever experienced and the curtains were a premium block out. We did not hear any noise what so ever, There were 2 bottles of complimentary water in our room and in the bathroom a cute little rubber duck with a chain around its neck "please take me home" After the best nights sleep ever, I didn't want to leave. Had brecky down stairs, was a small area and again the staff were exceptional. We saw Rebecca (I think) on check out and she was great, its like the staff love what they do and its not just a job to them, they take such pride in everything, they really should be commended, the Como is very lucky to have such awesome staff. Our car was bought around and there were 2 bottles water in the front of car. Its the little things that make a stay so memorable and I think.., no.., I know, I have found my new favourite place. Thanks Como and your awesome staff for such a lovely getaway. This was a celebration as such for us(I had made the 5 year cancer free so am now "in remission") and it was made all the better by all the great things we experienced there. Hopefully, see you soon :-) Fiona

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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Additional Information about The Como Melbourne - MGallery Collection

Address: 630 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Melbourne
#18 Business Hotel in Melbourne
#22 Romantic Hotel in Melbourne
#23 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Como Melbourne - MGallery Collection 5*
Number of rooms: 107
Official Description (provided by the hotel):
The Como Melbourne is located in the heart of vibrant South Yarra, Melbourne’s renowned dining, entertainment and fashion district.This stylish hotel combines up market chic with discreet charm, exemplary facilities and outstanding service.The Como Melbourne features contemporary minimalistic design and urban style. From the tranquil Japanese gardens to the lively ambience of SOBar, this distinctly boutique hotel offers discrete, suite accommodation that characterises this stylish area of Melbourne. ... more   less 
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Also Known As:
The Como Melbourne Hotel Melbourne
Como Hotel Melbourne
The Como Hotel Melbourne

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