We are at the end of a week long stay at the Como. The rooms themselves are large and nicely decorated. The studio suites are good for a couple with one child as the hotel will set up a roll away bed in the separate office area, thus allowing the adults to stay up later and watch tv without keeping a child awake. The hotel is blissfully quiet, with no traffic noise during any of our stays.
The staff are terrifically friendly, and the hotel location is great for shopping and a range of restaurants and cafés.
There are a few things that are inconsistent, particularly with housekeeping. Because we had a toaster in the room, we used it each morning to feed our daughter. This meant we washed dishes and used the detergent provided. House keeping did not always replace the detergent. They also didn't check how low the tissues were, and we ran out. Towel numbers varied. The bins were not always emptied. Tea bags weren't always replenished.
Instant coffee - in such a nice hotel - why? Nespresso machines are cheap, and a selection of pods could be provided. Similar hotels in Melbourne do this - think Sofitel. T2 tea bags should be matched with quality coffee not Nescafé!
We were disappointed in the hotel breakfast. Particularly for the price. The scrambled eggs, bacon and hash browns could have been served in a downmarket cafe. Asked on the presentation and huge size. It could feed two people easily but wasn't very nice. Without the option of just toast and coffee, we ended up paying over $50 for a continental breakfast and the egg disaster for two of us, and neither of us really enjoyed it. Hence we started doing cereal and toast in the room (there's a Woolworths just down the road), and going to the Laurent bakery next door in the Como centre for a croissant and coffee. There are quite a few cafés nearby who would do a cooked breakfast if that's what you're after.
I think the hotel is quite good value for money - though be aware valet parking is $35. We love valet, and the price is consistent with US valet parking, but if you're not so lazy there's self parking, for a price, next door.