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“Girls' weekend away (to see Pink)!” 4 of 5 stars
Review of Quest Southbank

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Quest Southbank
4.5 of 5 Hotel   |   16 Kavanagh Street, Melbourne, Victoria 3006, Australia   |  
Hotel amenities
Ranked #86 of 171 hotels in Melbourne
Sydney
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
52 helpful votes 52 helpful votes
“Girls' weekend away (to see Pink)!”
4 of 5 stars Reviewed July 14, 2013

My 2 sisters, niece and I stayed here last weekend. I was responsible for organising the accommodation and was tasked with finding somewhere that was good value and within walking distance of Rod Laver Arena. We were all very happy with the Quest.

We stayed in a 2 bedroom apartment on the 14th floor (1407). It was large enough to easily accommodate the 4 of us (even with my younger sister & I having to share a queen bed). The two bathrooms were a huge bonus with 4 women sharing an apartment! It was also surprisingly quiet with all of us sleeping well over the 2 nights. It is also very convenient to the Crown Casino and the Rod Laver Area with it only taking us 15 mins to walk back to the hotel after the Pink concert.

Other pluses would be the friendly staff and the gym. I would definitely recommend this hotel if you didn't mind being a few extra minutes away from the CBD.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy L, General Manager at Quest Southbank, responded to this review, July 19, 2013
Dear EKDP0707,

I am delighted to read that you were very happy with your stay and the layout of the 2 Bedroom apartment. We are fortunate that all of our 2 Bedroom apartments have 2 bathrooms.

It is also great to read that you mentioned our convenient location, it is handy being close to the CBD, Rod Laver, and the Casino complex.

We look forward to welcoming you and your family back soon!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Newcastle, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2013

Stayed in a two bedroom apartment with the kids. Have stayed in many places in Melbourne, but Quest Southbank was a first. It really is a hidden gem. Staff were friendly and the room was excellent for 3 kids.
Location is a little further out than other places.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy L, General Manager at Quest Southbank, responded to this review, July 11, 2013
Dear Daniel B,

Thank you for taking the time to post this review! I am delighted to read that you think our property is a "hidden gem" and that the staff were friendly. We certainly do pride ourselves on the service that we provide.

We look forward to welcoming you back again in the future.

Warm regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

Very welcoming staff and thrilled when they offered us early access to our apartment after an early flight arrival....a very pleasant surprise. Great location....easy walk to Southbank and a pleasant stroll to the MCG. Nice balcony with a view over to the MCG and Tennis Centre. Roomy apartment, very clean and quiet. Highly recommend this to anyone.

Stayed June 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy L, General Manager at Quest Southbank, responded to this review, June 27, 2013
Dear JoanneKay04,

It is fantastic to read such positive comments about your stay. Thank you for taking the time to post this review.

I am especially glad that our staff were able to make your stay memorable, and that you enjoyed the size and features of our apartment.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 26, 2013

Lovely girls weekend away. 4 friends traveling together for theatre and shopping. Couldn't have found a more convenient, clean apartment with more than helpful staff. Easy walking distance to casino and south bank. Staff more than willing to help out with maps and recommendations. All we needed in our apartment, nice and quiet. What fun!

Room Tip: We requested single beds and this was easily accommodated
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy L, General Manager at Quest Southbank, responded to this review, May 29, 2013
Dear mazza019,

Thank you for taking the time to write a review and providing your feedback. It is fantastic to read that you and your friends had such an enjoyable stay.

I am especially glad to see that we were easliy able to accommodate your bedding request and that you found the apartment to be quiet, clean and conveniently located.

Hopefully we see you again next time you want to go shopping or to the theatre!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bendigo, Australia
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 24, 2013

Stayed here last night in a two bedroom apartment on the 11th floor. Check in was with an efficient and friendly person who gave us the run down of the place and where to park etc. (extra $20 for 1 night which is normal)
While the underground car park is a bit of a squeeze getting between levels in a big car the actual parking spaces were bigger than normal. Then it was a bit of a rabbit warren to find the lift, nothing serious as it was well lit and by clean. The lifts were fast and we were really pleasantly surprised with the clean, spacious room. The bathroom and shower need a tiny bit of de-moulding as thats the only part of the apartment that showed any signs of not being 100%.
Great location, very short walk to the promenade along the river and plenty of good restaurants.
I will be staying here regularly from now on.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy L, General Manager at Quest Southbank, responded to this review, May 29, 2013
Dear RiB_1969,

Thank you very much for providing your feedback, we really do value it! I have passed on your concerns regarding the shower and bathroom to our housekeeping department and we will endeavour to get that little bit better so that we can get to 100% in your eyes!

I am rapt that you commented on our apartments being spacious and clean, as we do pride ourselves on these points. We certainly look forward to welcoming you back regularly in the future!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013 via mobile

A girl friend and I stayed here for the night as we were heading out to the city for drinks and didn't want to travel home. The location is close to flinders and a short taxi ride from anything else. The check in was easy and rooms were nice. We were on the 10th floor and could not hear a thing over night. Also the curtains are great block out for light and noise. The key drop off near the car park exit was so well positioned as you swipe to get out and then drop the key in the box. So practical and showed that the system was done from the point of view of guests. Fantastic night and will be back in the future.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy L, General Manager at Quest Southbank, responded to this review, May 20, 2013
Dear JCuttriss,

I am very glad that you enjoyed your stay at our property and that you posted such a wonderful review.

We do aim for our facilities to be guest focused, convenient and simple, so I am happy that you found our carpark to be such.

Hopefully you will stay with us again for your next night out in Melbourne!

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 12, 2013

Stayed in a 2 bedroom apartment on the 14th floor. It had everything we needed except for free WI FI access. The towels were wonderful, thick and fluffy, but hot water in the shower a little cool, the 2 bathrooms were a bonus. The hotel is in easy reach of all attractions. Unfortunately could not turn off the text on the TV. Reception helpful and friendly.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy L, General Manager at Quest Southbank, responded to this review, May 19, 2013
Dear Janmmcl,

Thank you for taking the time to post a review of our property. I am happy to highlight that all of our 2 and 3 Bedroom Apartments have 2 bathrooms and I am also especially glad you mentioned the towels, as we have put significant time and effort into ensuring these are of a superior standard.

It is also great to read positive feedback about our staff.

Thank you again and we look forward to welcoming you back again one day.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quest Southbank

Address: 16 Kavanagh Street, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service
Hotel Style:
#72 Luxury Hotel in Melbourne
#86 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Southbank 4.5*
Official Description (provided by the hotel):
Everything is at your doorstep - only moments from Southbank Promenade and its famous Restaurants, The Arts Centre, Melbourne Exhibition Centre, Crown Casino and Melbourne’s CBD, Quest Southbank provides 4.5 star spacious and modern apartments in a quiet location for you to relax and enjoy after your busy day.Our prime location provides easy access to public transport - Trains & trams, City Link tollway as well as the MCG, Tennis Centre and Federation Square. Broadband internet access (cable & wireless), Digital TV and Foxtel (8 channels) is available in all apartments. Quest Southbank provides our guests a place to work or entertain, space for the family and to relax - all our apartmnets are non smoking.We also offer a range of Executive Apartments - two and three bedroom executive apartments provide more space internally, superior fitout and views over either the City, the Bay or the Scenic Kings Domain gardens. ... more   less 
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Also Known As:
Quest Southbank Melbourne
Quest Southbank Hotel Melbourne

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