We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Benchmark for 5 stars” 5 of 5 stars
Review of Quay West Suites Melbourne

Save Saved
You added Quay West Suites Melbourne to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Quay West Suites Melbourne
4.0 of 5 Hotel   |   26 Southgate Avenue, Melbourne, Victoria 3006, Australia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Hot deals : 10% off
Ranked #5 of 171 hotels in Melbourne
Australia
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“The Benchmark for 5 stars”
5 of 5 stars Reviewed July 12, 2010

We came to Melbourne to see the Australian Ballet and we chose the Quay West because of it close location that enables you to walk to the Arts Centre or even into the city.
Now for the Motel, the room was excellent, the staff was amazing and the buffet breakfast downstairs is to die for but the scrambled eggs was a bit yuck.
We had a suite so the cost was high but the overall experience is what this motel is aiming for and they achieved that with us. The views are the only disappointment but I’ll say the main feature is the quietness and the bed...wow.
Love to go back but we will have save up.
Take as package from the website is my tip.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

572 people have reviewed this hotel

Traveler rating
    394
    135
    30
    7
    6
See reviews for
141
238
14
78
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Perth
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 11, 2010

Stayed here for 6 nights to see 2 football games and do some sightseeing. We had a one bedroom apartment facing the Southgate complex. The lounge area had a sofa bed for our daughter, but the king bed was so big and comfortable that she slept with us (mainly because she wasn't well). The rooms were modern, clean and well appointed. We used the kitchen, which had everything we needed to make our own breakfast. TVs in lounge area and bedroom were handy when our daughter wanted to watch something different to us.
The best feature of this hotel is its location. This is the 4th time I have stayed in Melbourne (other times at Fitzroy, Docklands and another location behind Southbank), but this was far and away the most convenient. You simply walked over the bridge to Federation Square and Flinders St station, from where the free city circle tram takes you to many places where it's easy to walk to attractions- eg. Melbourne Museum, Queen Victoria markets, Old Melbourne gaol, Docklands. the Aquarium etc. City Central shopping is an easy walk. The DFO at South Wharf is longer (maybe 15 -20 mins) but very doable and pleasant as you walk along the river. To get to the MCG, you simply walk over to Federation Square, along the river, and then a bridge takes you straight into the ground (about 15 mins). To get to Etihad, we took the free city circle tram, and then the train home, which took about three minutes (the free tram stops at 9pm). There are so many restaurants very close by (including a food court on the ground floor of Southgate) that eating out at night is not a chore, even with kids. Another family friendly restaurant at Southgate is Blue Train on the 1st or 2nd level.
The staff at the hotel were very friendly and accommodating, helping us find a medical centre open on a Sunday.
I would not even consider staying anywhere else next time we go to Melbourne.

  • Stayed July 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 29, 2010

We stayed at The Quay West Suites for one night on the 18th June, 2 of us arrived at 11am and our room was ready, which was fantastic. We were located on the 7th floor overlooking Southgate shops, The room was spacious and large, great bed and we also had a sofa bed. Kitchen would be handy if we needed to use it as it has everything you need to cook a basic meal, there was also a washer/dryer too.
Large balcony, 2 flat screen TVs one in the lounge room and one mounted on the wall in the bedroom, large King size bed and the room also has a strong hairdryer which was great because I didn't bring my own. One of our friends arrived around 7pm so we just left a key for her at reception which wasnt a problem.
Handy location for sightseeing, close to transport, city centre and Casino. Close to Olympic park Stadium where we went to watch our boys play footy.
Overall a awesome stay, the staff were so friendly and approachable, Will stay again!

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed June 27, 2010

This hotel/suite was great. It was clean and well appointed. The staff were always helpful, friendly, and courteous. Located at the eastern end of the southbank precinct it offered great walking access to many locations. The only downside is taxi travel (which is nothing to do with the hotel really) as many drivers are not familiar with the hotel. Trips to the cbd, fitzroy gdns etc were tedious as you had to go the long way round. Our room faced east (St Kilda Rd) and found it to be noisy with street cleaners etc early in the morning. The hotels restaurant put on a good breakfast, but the evening meal left a bit to be desired, would recommend giving it a skip and frequent the many excellent restaurants along southbank.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 10, 2010

This is a beautiful hotel with a fantastic location. The staff and service was excellent.

We arrived in Melbourne from the US at 5 am and it was still quite early when we arrived. We weren't expecting to get into the room, but they were able to get us in.

The Melbourne CBD is very walkable and we were able to find many nice restauarnts and shops very close by. We were able to use the free tram around town which was very convenient and fun.

If you're going to try to cook much, the apartment has only the basics, but is adequate for most things.

The only one criticism I had was that there was no dresser or table or chair in the bedroom. Minor thing, but would have made things a bit easier.

Thanks to everyone who made our stay enjoyable.

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review, June 21, 2010
Dear Mr & Mrs Wiltap,

Thank you for taking the time to submit your review on your recent stay , we are delighted that you enjoyed our hospitality.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2010

We have stayed in 5 star accommodation before but our experience at this hotel has set a new benchmark. Its proximity to the city centre allowed us to walk to every business meeting. The parks and public spaces nearby were ideal for running even at night. Our suite was well appointed, comfortable and stylish. We didn't use the pool or the gym during this visit but will do so next time. For us, what really set this experience apart was the warm welcome, early check-in, generous upgrade and delicious breakfasts. Compliments to the staff who were efficient, genuinely friendly, helpful and thoughtful. We will definitely be back!

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review, June 21, 2010
Dear Mr Dale Bleazy,

Thank you for choosing to stay at Quay West Suietes Melbourne and for taking th time to submit your review.

We appreciate your feedback and your comments will be shared with the managament team with your compliments.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunsborough, Australia
1 review
5 of 5 stars Reviewed May 19, 2010

I loved this hotel as soon as I walked inside, the foyer is lovely & the staff are extremely helpful & friendly. They threw in buffet breakfasts for free when I got there & checked in, which was great. The breakfast was very nice every morning.
The room was very modern & decorated nicely, and was kept extremely clean every day. I stayed in a river/city view room and the view was absolutely amazing, I couldn't have asked for better.
I ordered room service a couple of times & it was fresh & great tasting each time.
The location is great as it's a very short walk to Flinders St Station where you can either get trams or trains, and it is right on the river in Southbank where there are heaps of great restaurants, so there's never a shortage of choice for food!
It was also very quiet during the day and at night time, was wonderful for sleeping.
I would definately stay here again, without a doubt. Absolutely loved it.

  • Stayed April 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Quay West Suites Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Melbourne
#5 On the Beach Hotel in Melbourne
#5 Luxury Hotel in Melbourne
#6 Romantic Hotel in Melbourne
#12 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Quay West Suites Melbourne 4*
Official Description (provided by the hotel):
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, ACCOR, Cheap Tickets, Tingo, Agoda, TripOnline SA, BookingOdigeoWL, HotelTravel.com, Venere and Otel so you can book your Quay West Suites Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

Owners: What's your side of the story?

If you own or manage Quay West Suites Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.