This is my third stay at Quay West Suites. So they must be doing something right. I experienced none of the problems that the previous reviewer did. I have found the bed linens quite luxurious. I too stayed in a Deluxe Suite. This is not the most expensive suite at all. There are others that have better views of the city and river. However, we were in room 1201 which did have some views of the river.
Our suite was tastefully decorated and spotlessly clean.
I will agree with the previous comment about the doorstops placement in the bathroom. I did manage to tread on it a couple of times in bare feet.
Only a couple of small gripes this time around.
There has always been three of us staying each time in a one bedroom suite. The sofa bed has always been made up but not this time. My daughter phoned reception and was spoken to quite abruptly and the reply was that they only do this upon request. I don't know if they expected the three of us girls to have shared the same bed.
When the bedding arrived it was just handed to my daughter by I assume the same gentleman with a "you'll make it up yourself then?" Hmmmm.
Only one other gripe and we had to also call down for an iron which was missing from its usual spot in the wardrobe.
Apart from these two hiccups no other complaints. Smooth check in and smooth late check out, which was very much appreciated
The Welcome Drink Voucher was also a nice little touch.