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“Fabulous” 5 of 5 stars
Review of Quay West Suites Melbourne

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Quay West Suites Melbourne
4.0 of 5 Hotel   |   26 Southgate Avenue, Melbourne, Victoria 3006, Australia   |  
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Hotel amenities
Special Offer
Free Breakfast Offer
Ranked #6 of 171 Hotels in Melbourne
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636 reviews from our community

Traveler rating
    435
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    34
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    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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English first
Sydney, Australia
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 22, 2013

For the price, Quay West suites represent excellent value. I had a city view room, which had a balcony and a nice, unobstructed view of the river and city. Great room size - including full self-contained kitchen, good sized lounge room and large bedroom. Both TV's were very small.

Location was very central, 10 mins walk to the Federation Square and also walking distance to Crown Casino. Well location relative to South Bank's restaurants.

Gym was adequate, great pool, spa and sauna facilities.

Highly recommended if you're looking for a centrally located, serviced apartment.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review, December 23, 2013
We are pleased you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern Virginia
Top Contributor
316 reviews 316 reviews
89 hotel reviews
Reviews in 96 cities Reviews in 96 cities
217 helpful votes 217 helpful votes
5 of 5 stars Reviewed December 15, 2013

Quay West is situated on the south side of the Yarra river just a couple of blocks east of the casino and across the Yarra from St. Paul's. Shopping and river cruises are literally right outside your door. Our balcony looked onto the Yarra.

Suites are equipped with a kitchen and washer/dryer (though I did not manage to master the operation of the combi-washer-dryer). Staff was especially friendly and helpful, particularly Sophie and Kathy. Thanks, ladies.

The only negative was the internet, which was slow and expensive. that seems to be the case everywhere in Australia, though.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review, December 18, 2013
Thank you for telling us about your experience at the Quay West Suites Melbourne.
It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.
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Langley City, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2013

A great hotel,good location ,helpful staff. We enjoyed our stay there!! Very quiet, the room was superb ,the kitchen was excellent . You are next door to the south gate mall next to the river. A very nice walk along the river.

Room Tip: We were on P5.A suite by itself. It was large, and the kitchen was excellent. A great location. Wal...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review, December 18, 2013
Thank you for your continued support of the Quay West Suites Melbourne. It is wonderful to hear this is your home away from home. It is always a pleasure to look after you. We look forward to your return to Melbourne soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Avenue, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Melbourne
#6 Luxury Hotel in Melbourne
#6 Romantic Hotel in Melbourne
#7 Business Hotel in Melbourne
#10 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quay West Suites Melbourne 4*
Number of rooms: 100
Official Description (provided by the hotel):
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. ... more   less 
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne

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