It was fantastic i could never forget the day i came with all this time i plan my trip for a very long time. I was stress anough to wonder what to had expected. I came and the staff where very friendly very welcome and i was very happy to had meet the people there very helpful. I gave a tip to the conciech

The hotel room was good large enough but the utencils where very old which i give 2 stars negative.. big views ic an never forgoten. It was cold and i kept myself quite alot inside the hotel.

The aircon smell horrible when i turn it on but in 5 minutes it didnt smell then i gues they hanvnt used the aircon for quite sometime for the heater.

It was good the place if perfect but exopensive so expect to pay quite alot of money if you have it.

I recommended this hotel i slept very peacefully and thank you to sandy for the big help in providing me all the questions ive ask for and yiou did help me feel good to come and stay in this hotel quay west suites.

thank you. I own you credit.

I recommend this hotels now ask for special deals.

i hope you enjhoy my ophotos of the hotel stay and good luck with you staying to this recommended hotel. There was oretty much nothing to complaint about apart from just the price was shocking but you get to enjoy everything. They should include a spa in the bathroom because it disnt had spa and i pay quite alot apart from going downstairs to the spa auna place instead. But the rest was peaceful but very windy i hear the windows but no problems.

Hmmm - I was not too sure about this property before we went and I'm still not sure now that we've been!!!

The concept is good - the flexibity of self catering with all the facilities of a hotel.

The location is excellent - right on the South Bank of the Yarra river and near a huge amount of eateries and bars. Its a 5 minute walk over the river to the centre of Melbourne.

The staff were very friendly and organised a sightseeing trip that we wanted to do whilst in town.

The downside was the apartment itself. It felt quite dated. It had everything you would need and the decor was ok but the appliances were quite old. The shower in the bathroom would not stay upright so to have a shower you had to physically hold the shower head above you - which makes washing a little tricky! I complained to the staff at the front desk and the receptionist came up straight away to see if there was anything she could do. There wasnt - so she promised that a maintenance man would be sent up the next day to fix it. He never appeared!

We had breakfast in the hotel on our first full day there and that was nice but overpriced. Not sure if the prices were hiked up as it was Grand Prix weekend. Thankfully they didnt charge us for our three year old! We ate at local restaurants and cafes after that, which were much better value.

Having said all that, I would probably stay here again due to the excellent location.

I took ages selecting an apartment hotel to stay at in Melbourne (my home town) guided by Trip Advisor reviews and we were not disappointed by Quay West.

We rang on our way in from the airport to check the location and, as a result, were greeted by the reception staff at the door by name and told our room was ready and waiting for us. Our luggage was sent straight up to our room and our car garaged. It set the tone for a lovely weekend. The staff were very helpful with restaurant bookings and directions.

The room was great - a one bedroom on the 11th Floor - we had paid extra to be up higher and it was worth it for the view - although 12th floor and up is probably better if you want an unobstructed view. The hotel was quiet, the room immaculate and well appointed. The kitchen was fully equipped although we ended up only having breakfast there and making coffee (good size plunger included).

The sofa bed in the loungeroom and the main (seemed like a king size?) bed in the bedroom were firm and comfortable and the pillows are the best I have had in a hotel for ages. Plenty of nice fluffy white towels and a nicely appointed, clean bathroom.

We didn't try the breakfast buffet or the pool or gym so can't comment on these. The only quibble I have was the price of the room service dinner my kids had that night but I guess I was trading price for convenience although my son had to order extra bread because the serves were very modest. My daughter did better with the kids menu.

By the way, as a Melbournian I can honestly say this is a great location to see the city from. There is a very good arts and crafts market at Southgate (just out the front door) on Sunday mornings from 10.00 a.m. and plenty of kid friendly, reasonably priced restaurants there as well. You can also take boat trips from there up the Yarra to Williamstown (we did it a few years back and the kids really enjoyed it). We went to the theatre on Saturday night in the city and walked back to the hotel stopping for a coffee at Brunetti's in Swanston Street on the way.

Federation Square is 3 minutes in one direction and the Art Gallery of Victoria, Concert Hall and the Botannical Gardens 3 minutes in the other direction. You can walk for fashion shopping to Little Collins Street or hop on a tram and do the same in Toorak Road (South Yarra and Toorak), Chapel Street (South Yarra down to Prahran), Lygon Street in Carlton and Brunswick Street in Brunswick.

What a fantastic property!
As a travel agent myself i have high expectations of 5 star hotels given i have stayed and inspected many. This property is by far the best i have seen in Melbourne.
I stayed here for Three nights in June in a Premier One Bedroom Apartment. The apartment was extremely spacious, offered a very large lcd television, balcony, huge bathroom with all ammenities, convinient fully equipped kitchen and plenty of storage. The quality of furnishings is very high and certainly in no need of refurbishment. It is extremely convinient to all transport and attractions, on the south side of the CBD (a chilli 10 minute walk in winter)I found some odd things though in the kitchen, like a very old pasta bowl and some forks that didnt match the rest of the new set, but thats being picky. The service is professional and courteous. The night and day staff knew exactly what they were doing. I was greeted by name as i arrove in the taxi, which astounded me and had my luggage whisked away as i arrived at the friendly desk.
I cannot speak highly enough of this property and would happily stay again. For an apartment property which tend to lack on the service stakes, this one is an exception. Highly reccommended.
Room service is also prompt, however a little pricey.