Stayed here for 3 nights with my husband and one year old in a one bedroom suite. The suite facilities perfectly suited our needs, ie. preparing food for the little one, bedroom plenty big enough to accommodate a travel cot and still have room to move around, bathroom even had a bath mat to the little guy wouldn't slip in the bath. Little extra touches like this really helped us. Having recently stayed in equivalent accommodation in both London and Paris, the Quay West is comparatively great value as well. The staff were very pleasant and helpful. The location of the hotel is also spot on. Perfect for the buzz of Southbank but strolling distance to the shopping in the CBD and the Botanical Gardens in the other direction. We will definitely stay here again when we return to Melbourne. Keep it up Quay West! A very pleasant surprise indeed.

We stayed here last Friday night and couldn't be happier with our stay. After a last minute decision to stay in the city for the night, we only booked a few hours before checkin. To our surprise we found ourselves on the 15th floor with a beautiful view of the Yarra and CBD. They also gave us a complimentary 12pm checkout which was amazing as we would be looking at an extra $90 for this if we decided to stay elsewhere on Southbank. The room was clean and spacious and the private balcony was definitely the stand out for us. Breakfast at the Jarrah restaurant was lovely and so was the pool/spa facilities. We were really impressed with Quay West and will definitely return again!

I am wiritng in this forum to acknowledge the hard working people at the Quay West Suites that went out of their way to help us during our stay in late January.
I was travelling with my daughter (toddler) and my mum and ALL staff really went out of their way to make our life easier and comfortable. From providing a pram (because of a QANTAS mix up), to ensuring we had the necessaries upon request, even the service for a TV breakdown was instant.
Highly recommend staying here as the people are great and the location is fantastic- especially at the time of the Aussie Open!

My now fiancé and I stayed at Quay West for the cricket. I had a feeling an engagement was on the cards but thanks to the friendly, thoughtful staff at Quay West I was still so surprised by the proposal! Firstly we will definitely be back to Quay West!! The location is absolutely perfect for walking to the tennis or the cricket and the tram outside means you don't have to walk to places like Lygon Street if you're feeling lazy. We stayed in a delux suite & I really didn't want to leave!! So spacious, so tidy and so trendy!! The view was also great. But the best memory for me will be how sweet the staff were sourcing roses, chocolates and champagne and then decorating our room while we were out at dinner. They even went the extra mile to re-clean the suite before we returned!! We're so happy so thank you SO MUCH, I will never forget my stay at Quay West!!