Quay West Apartments are situated right in the heart of Melbourne, you have everything at your doorstep. The apartments are very comfortable, with a small balcony with a table and 2 chairs, and being on the 14th floor we had fantastic views towards the Tennis Centre, MCG, the Botanical Gardens and much more, with the Dandenongs in the distance. Our room was spacious with a couch for easy TV viewing, very comfortable beds and a large bathroom with a separate shower and bath. While you expect a clock/radio next to the bed, a lovely surprise was an iPhone/iPod dock with alarm capabilities, very handy for charging as well. We had late check out the next day, so after a delicious breakfast in their restaurant, we did some exploring to see the Christmas decorations. The staff were not only happy to hold our luggage until we returned, they even put it in our car which we had dropped at the front door on arrival for Valet Parking, we only had to let them know when we were ready to leave, the car was there in 5 minutes, now that's service.You are surrounded by the excellent Southbank Restaurants, The Art Centre,and just across the river from Federation Square, the Tourist Information Centre & Flinders Street Station. One of the other benefits is being within walking distance to Crown Casino and the Free City Circle tram which gives you access to The Princess Theatre, Melbourne Museum, Imax Theatre, Docklands, The Aquarium, The Immigration Museum, Etihad Stadium and much more, which means no taxi fares. We were attending a Christmas Function at Southbank so it was an easy walk, and we didn't have to worry about driving home. We had stayed previously, and will stay again, and would not hesitate in recommending the establishment to everyone.