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Quay West Suites Melbourne: Traveler Reviews

5.0 of 5
26 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Hotel amenities
Quay West Suites Melbourne
Ranked #2 of 195 hotels in Melbourne
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373 reviews from our community

Traveler rating
    263
    82
    22
    2
    4
See reviews for
Families
94
 
Couples
155
 
Solo
8
 
Business
51
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Convenient and Comfortable”
5 of 5 stars Reviewed December 9, 2012

These apartments are perfectly located to ensure ease of getting around Melbourne. The restaurants run from outside al the way down to the Crown Casino. The free bus for getting up to the markets and over to Docklands is just outside the Arts centre and a 3 min wwalk from the Apartments. It is just a stroll over the footbridge to Flinders street and the City.
All the staff are helpful and accomodating and it was a pleasure to stay here.

Room Tip: Get a room from the 10th floor up, the views are spectacular particularly at night.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Carl S about Quay West Suites Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review
December 23, 2012
Thank you for taking the time to write such a lovely review of your recent stay.
It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ledbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“great quality accommodation”
5 of 5 stars Reviewed December 5, 2012

Great quality accommodation, spacious 2 bedroom hotel apartment accommodation in a very good Melbourne location.We enjoyed our stay and will visit back when in Victoraia-Thank you for your service and kind attention to our kids

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask gootlenny about Quay West Suites Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review
December 23, 2012
Thank you for telling us about your experience at the Quay West Suites Melbourne.
It was wonderful to hear that we made your stay truly enjoyable and that your kids enjoyed their stay.

We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Just as good the 2nd time!”
5 of 5 stars Reviewed December 4, 2012

This is the ideal location for a Melbourne visit. This is our second visit in 8 months and without a moment's hesitation we rebooked at Quay Suites. The Southbank boardwalk immediately below the Quay West building has a wide range of all levels and types of dining from early morning to late night. The apartments are spacious and comfortable and housekeeping is very responsive. Good indoor pool, gym and sauna.

Room Tip: We went for a deluxe room and asked for 15th floor. Views to east along the Yarra.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Tiger54B for Melbourne
Ask Tiger54B about Quay West Suites Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuayMel, Manager at Quay West Suites Melbourne, responded to this review
December 5, 2012
Dear Guest,

Thank you for your wonderful remarks, which I have shared with our staff.

We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

Best wishes.

Quay West Suites Melbourne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Birthday surprise!”
5 of 5 stars Reviewed November 30, 2012

My husband surprised me a with a stay at Quay West after an evening at the theatre. It was wonderful, the staff were very personable and helpful. Breakfast was great and I would recommend it to anyone.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Bernadette T about Quay West Suites Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review
December 23, 2012
Thank you for your kind comments. I am delighted that you felt pampered and you left with great memories. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woombye, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Perfect Melb location”
5 of 5 stars Reviewed November 27, 2012

Stayed 3 nights for conference. Staff were exemplary and always ready for a laugh and a smile. Service was the same. Rooms very clean and well oppointed. Quay West is right in the heart of the action within easy walking distance to Melbourne's major sights, gardens, malls, and casino. Looking forward to taking the family down for a Xmas one year.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Summo4559 about Quay West Suites Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QuayMel, General Manager at Quay West Suites Melbourne, responded to this review
December 23, 2012
Thank you for taking the time to write such a lovely review of your recent stay.
It is wonderful to know that we met your expectations across many levels. We thank you for your support of our hotel and look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Quay West Suites Melbourne

Also Known As:
Quay West Suites Melbourne Hotel
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Address: 26 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Melbourne
#3 Family Hotels in Melbourne
#5 Business Hotels in Melbourne
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. ... more   less 
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