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“friendly, great location, and would recommend to everyone” 5 of 5 stars
Review of Mantra Southbank Melbourne

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Mantra Southbank Melbourne
4.5 of 5 Hotel   |   31 City Road Southbank, Melbourne, Victoria 3006, Australia (Southbank)   |  
Hotel amenities
Ranked #71 of 171 Hotels in Melbourne
phillip island
1 review
“friendly, great location, and would recommend to everyone”
5 of 5 stars Reviewed March 25, 2010

this motel is in such a great location and the staff are always friendly when we visit....the pool and spa are incredible...lovely and clean and value for money

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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316 reviews from our community

Traveler rating
    79
    144
    58
    27
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 24, 2010

Stayed due to rave reviews on trip advisor. Upon checking in, found the room small and pokey, perhaps the smallest one bedroom apartment I have stayed in on trips to Melbourne.
Website claims lounge room and dining room, but the room would be much more comfortable without the dining table, which seems to be squeezed into any available space.
Plain bathrooms, and cheap furniture. Included a chest of drawers I would not buy at a second hand sale.
No restaurant or room service on the weekend.
I would not rate this a 4 star apartment. I would rate it barely 3 stars.
Excellent location, however, there are other apartments of better quality in the vicinity.

  • Stayed March 2010, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne
1 review
5 of 5 stars Reviewed March 18, 2010

My husband and i wanted to stay in the city becasue we had a concert on. From the moment we checked in the staff were so accomodating, advising us of the best ways to get to the concert and letting us know all the delightful things that the hotel had to offer. The room was gorgeous, large rooms and a clean kitchen and bathroom, but what we loved best was waking up and going right to the top for a swim and spa. It was just perfect, and i can not wait till my next stay in town, it will definitely be at the Mantra Hotel.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2010

Great serviced apartments with separate bedroom and fully equipped kitchen, most rooms even with small balcony. There is a big swimming pool and a well equipped gym at the top floor with a nice view over Southbank. The location if great, walking distance to Federal Square, Docklands and just around the corner from river Yarra with the restaurants filled promenade. As we indicated in our that it was our honeymoon we found a bottle of champagne in the fridge!

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Queensland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2010

After reading the reviews on trip advisor I was looking forward to a lovely stay.
When I walked inot the room 702 the carpet was all stained there was only a 2 seater lounge for a family of four.
The whole apartment was tired and in need of refurbishment.At $300.00 per night I expected a lot more.There was constant noise from the traffic and also there is no room service on the weekend and only from 5.30 to 9.30 during the week and a limited menue at that.I ahve travelled and stayed at a number of hotels ans this one is certiamly at the bottom of this list.Dont stay here try the Langham which is closer to SouthBank , had porters , looked elegant and professional etc.
Good luck and happy travels

  • Stayed February 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Martinsville
1 review
5 of 5 stars Reviewed February 15, 2010

I was so impressed with the staff at the Mantra Southbank. Everyone went above and beyond to help make our stay really comfortable and enjoyable! I really feel they went that extra mile that I'm not sure I've experienced elsewhere. Thanks!

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canberra, Australia
Top Contributor
124 reviews 124 reviews
28 hotel reviews
Reviews in 41 cities Reviews in 41 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed February 1, 2010

Over the past few years I have stayed here quite alot. Considering its location, cost, and customer service level it just makes sense.

Stayed August 2009, traveled as a couple
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Additional Information about Mantra Southbank Melbourne

Address: 31 City Road Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Melbourne
#54 Business Hotel in Melbourne
#56 Family Hotel in Melbourne
#64 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Southbank Melbourne 4.5*
Number of rooms: 127
Official Description (provided by the hotel):
Mantra Southbank Melbourne offers spacious 4.5 star apartment-style hotel accommodation in the heart of Melbourne’s vibrant arts and entertainment district which includes the National Gallery of Victoria, the Arts Centre, Federation Square and the Botanical Gardens. Located within a quick stroll to the CBD, the hotel is also within walking distance to the east of most of the major sporting venues including both the MCG, Olympic Park and Hisense Arena and to the west Crown Casino, South Wharf and the Melbourne Convention and Exhibition Centre. ... more   less 
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Also Known As:
Mantra Southbank Melbourne Hotel Melbourne
Mantra Southbank Hotel Melbourne
Melbourne Mantra Southbank Hotel

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