Stayed on a Fri/Sat/Sun night for our annual getaway and xmas shopping trip and decided to spoil ourselves a little this year. Overall a very good experience except for a couple of minor details.
Pluses - staff very courteous and professional; check in fact and easy; rooms very neat, clean and tidy; heavenly bed did not disappoint-extremely comfortable; great city location.
Peaceful sleep. Like the option of forgoing housekeeping to gain extra SPG points.
Bath a good size, fits two (just)
Minuses - Rooms need a clock next to the bed so that if you wake up in the dark, you don't have to forage for your phone and spectacles to check the time;
extra power points needed beside bed for recharging of phones;
toilet flush buttons poorly positioned, in that have to move seat and cover to access buttons, or go like a girl and leave seat down all the time;
Key cards did not work all the time in lifts. Had to go to reception twice to have checked - first said nothing wrong with them, second time had a new card issued;
When about to check out, called for a luggage trolley as we had all our christmas shopping to cart down from 6th floor. Never arrived and we had to make two trips down.
Valet parking $50 per night. Not an option for us, too expensive, parked one block away at 114 Flinders St for $15 for Fri, sat nights and all day Sun.(pre book online).
Appears minuses outweigh the pluses but would definitely stay again next year.