Stayed here for 5 nights during the race carnival week. The service from Service Express, the consierges, restaurant and bar staff was very good. The staff always said hello in the hallways, elevators, lobby, etc. I consulted many times with the consierge for reservations, directions, advice etc and they were very thorough and professional. I was disappointed with the gym - the treadmills had the TV icon - but were not hooked up with TV. Usually Westin has good workout facilities. The location was very good. Rooms were modern, clean, very comfortable, good size. Bathroom had a nice deep tub and great rain shower. Very clean. We had an interior room that had NO VIEW what so ever. This was the "standard" room and they offered us a better room with a view - but we would have to change rooms mid stay. We did not want to do this. Would have been nice to have a view of any sort. Breakfast was included in our rate and we enjoyed a buffet breakfast every day with excellent service. If not included, the breakfast is $40 a head - pretty spendy for food that is not cooked to order. The coffee in the restaurant was great. Since it was race week they invited us to a private champagne brunch on Melbourne Cup day - and I wanted to bring my friend who was staying at the Intercontinential hotel nearby. No problem having 3 people at the brunch. VERY nice touch! I would stay here again and recommend it to anyone.
- Official Description (provided by the hotel):
- Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light filled lobby overlooking the vibrant City Square sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more less
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- Also Known As:
- The Westin Melbourne Hotel Melbourne
- Westin Melbourne
- Melbourne Westin