Beautifully appointed hotel, in a fantastic location. From the welcome at the door, through the check in and in every other interaction with the staff, it was warm and friendly and welcoming. The hotel is right in the thick of melbourne, minutes walk to lots of places you are probably going to want to see if you're a Melbourne visitor.
If I had to gripe, its that the food and drinks are all a bit on the pricey side. But saying that, it was one of the best strawberry milkshakes I've had in a long time...and I've had a few.