My husband and I arrived at the Westin Melbourne after our flights to Bali for our honeymoon had been cancelled. This was our second attempt to leave for our honeymoon as earlier in the week I lost my passport! We both were feeling very disappointed and exhausted. We decided to book at the Westin and spend the night in Melbourne. As soon as we arrived at the Westin we were really looked after. The kind lady on check in upgraded our room to a city view king suite and gave us discount vouchers for the buffet breakfast in the morning. Our room was absolutely amazing, everything was done to perfection. Not long after getting into our room the hotel send us a Complimentary bottle of chandon and strawberries to enjoy! The next day we spent at the lovely pool, spa and sauna relaxing. We were just so happy with everything at the Westin, all the staff went above and beyond to ensure we had a great stay, the rooms was fantastic with really comfortable beds and the hotel was amazing. The service we received at the Westin made a terrible day turn to an enjoyable stay! We will definitely be coming back! Thank you very much to all the staff.