Always love it here - it is my favourite for location - close to restaurants,Melbourne's arcades and alley ways, theatre, shopping - it's the heart of Melbourne.
Facilities are good - the swimming pool and gym are first class.
The breakfast is also better than most hotel buffets which I invariably avoid.
The rooms are always good but my favourite aspect is probably the team atmosphere.
It is not an impersonal international chain - each time I come, I am welcomed like an old friend and that makes the stay so much more enjoyable.