My wife and I stayed for a weekend and what an amazing hotel. Location is excellent, rooms and bathrooms are lavish and large. Bed was comfy and massive, lobby bar was great, buffet breakfast was wonderful. The thing we both noticed the most though; out of everywhere we have stayed, every single staff member here was excellent and really went above and beyond to assist and be friendly. Paul, the concierge in particular went above and beyond, we have never encountered such excellent staff at any other Australian hotel ever! We will surely return next time we are in Melbourne.