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“Enjoyed our stay.” 4 of 5 stars
Review of Seasons Botanic Gardens

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Seasons Botanic Gardens
4.5 of 5 Hotel   |   348 St Kilda Rd., Melbourne, Victoria 3004, Australia (Southbank)   |  
Hotel amenities
Ranked #68 of 157 Hotels in Melbourne
yorkshire
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Enjoyed our stay.”
4 of 5 stars Reviewed March 2, 2014

We stayed in a 1 bedroom apartment for 5 nights over New Year.I managed to get an excellent rate via the hotel by booking early, and paying in advance.Our apartment was not as good looking as the one on the website ,and was ready for refurbishment ,however it was spacious and on the 5th floor of the tower.Some attention needs to be paid to details,cleaning around the edges of carpets,dusting skirtings,some curtain hooks were missing otherwise cleaning was fine.
Bed was very comfy and sheets nice.We heard very little from other guests, apart from New Years Eve when noise is to be expected.We occasionally heard the swishing of the lift but I soon got used to it and wasn't a problem.And I hate noise.We were at the rear of the building and there was no noise from traffic.
Location is excellent,nearby lots of trams, short walk to town and southbank,Botanic Gardens and Shrine of Remembrance.Watched childrens fireworks from our balcony and midnight fireworks on the steps in front of Shrine, amazing ,cross the road and we were home.
Pool is quite small and indoors.Staff were helpful and friendly.We thoroughly enjoyed our stay,small details didn't detract.Having cooking facilities was really handy .We would return as we liked the area so much.

Room Tip: I would always ask for a high room, but there are only 6 floors available.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Wanda110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buddhika b, Manager at Seasons Botanic Gardens, responded to this review, March 18, 2014
Dear Guest,

We value your feedback and cleaning related comments were already passed on to housekeeping for preventive actions.

Hope to see you again

Thank you,

Buddhika
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

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Geelong, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 1, 2014

Got this hotel on a Wotif special, room was spacious but could be a little bit cleaner. Staff were friendly. Was nice and close to the tram stops so getting to the cbd was no trouble. Location is great if you want to check out the botanic gardens.

Room Tip: wotif special
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank zurajanai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buddhika b, Manager at Seasons Botanic Gardens, responded to this review, March 18, 2014
Dear Guest,

Thank you for your feedback. We look forward to welcoming you back

Thank you,
Buddhika
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 3, 2014

Easy, friendly and great location. The room was better then we expected and we would be happy to stay here again. Breakfast was great and parking was easy.
On entry the staff were friendly and very helpful.
Also the view from our balcony over the botanical gardens was beautiful to wake up to and late check out was a plus.
Would definitely recommend this hotel.

  • Stayed January 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Simryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buddhika b, Manager at Seasons Botanic Gardens, responded to this review, February 6, 2014
Dear Guest,

Thank you for posting your comments on trip advisor.

Your feedback is always welcome and it will assist us in maintaining what we do well and improve in areas of need.

Once again, thank you for the review and we look forward to the opportunity of welcoming you back again on your next visit to Melbourne.

Thank you,

Buddhika
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
2 reviews
5 of 5 stars Reviewed February 2, 2014

I booked this accommodation at the very last minute during the 2014 Aussie open weekend so didn't know what to expect. To my surprise, given the price I had paid, the place was spotlessly clean and extremely well equipped. The furnishing was of extremely high standard. The lady at the reception was very friendly and have some useful suggestions. I was given a late checkout at no extra cost. I will sure be staying here again and again and again.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Afroenthusiast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buddhika b, Manager at Seasons Botanic Gardens, responded to this review, February 6, 2014
Dear Guest,

We are happy to hear that you were impressed with our service, facilities and standards.
I look forward to welcoming you back during your next visit to Melbourne.
Best Regards,

Buddhika
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, United Kingdom
Level Contributor
304 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed February 2, 2014

Very nice stay here, large clean rooms and small kitchen. The bed was very comfortable and very nice bed linen.
Trams can be caught right outside the hotel but it is only a 10 min walk into the CBD. Very handy for botanic gardens, MCG and tennis. (Easily walkable about another 15mins).
We didn't use the restaurant or pool but looked ok, the restaurant probably a bit on basic side.
Would recommend a stay here.

Room Tip: Side room away from road
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kenty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buddhika b, Manager at Seasons Botanic Gardens, responded to this review, March 18, 2014
Dear Guest,

Thank you for your comments and we are happy to learn that you have enjoyed your stay.

Hope to see you soon.

Thank you,

Buddhika
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horsham, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 19, 2014

After the room was charged at $309 a night plus parking at $20 you would imagine this motel to be luxurious and clean. This was not the case with the bathroom absolutely discusting with mould and dirty tiles, half used toilet rolls, and marks all over the wall. There was no fan in the bathroom and you could see sweat and dirt marks all down the walls. The so called balcony was dirty and windows were filthy!
The manager shown us to another room as I was so discusted in the first one but it was just as bad. I am not at all impressed with the service and or qaulity of this motel. The manager would not refund our money to leave and go to another motel would only do 50%, as we should give 48 hours. BUT HOW WAS I SUPPOSED TO KNOW IT WAS GROSS!!! I was not impressed as I had taken my partner away for wkd for his birthday.

I will never ever stay here again and will never recommend this motel to anyone. TERRIBLE SERVICE AND QUALITY OT MOTEL. SHOULD ONLY BE 2 STAR

Room Tip: not a nice motel dont book
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  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank aknight2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buddhika b, Manager at Seasons Botanic Gardens, responded to this review, January 21, 2014
Dear Guest,

Thank you for your review and sharing your opinion.

Your feedback is always welcome and it will assist us in maintaining what we do well and improve in areas of need.

However, your comments seem to be inappropriate and I do not agree with your intention of posting such comments and the words used.

Usually, we consider any request to refund accommodation or any other charges for a reasonable reason.

However, I strongly recommend you to consider staying with us again in the future and try out our true standards.

Thank you,

Buddhika
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seasons Botanic Gardens

Address: 348 St Kilda Rd., Melbourne, Victoria 3004, Australia
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Romantic Hotel in Melbourne
#63 Luxury Hotel in Melbourne
Price Range (Based on Average Rates):
Hotel Class:4.5 star — Seasons Botanic Gardens 4.5*
Number of rooms: 106
Official Description (provided by the hotel):
Just minutes from the heart of Melbourne and St Kilda, you can indulge in the luxury of our spacious apartments and enjoy fantastic Hotel service with the Royal Botanic Gardens and the Shrine of Remembrance as a relaxing backdrop. It is the type of affordable experience which makes our guests return time and time again. ... more   less 
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Also Known As:
Seasons Botanic Gardens Melbourne
Seasons Botanic Gardens Hotel Melbourne

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