Don't miss this little gem if you're coming to Melbourne. Its exterior belies its amazing customer service and spacious rooms. The staff are friendly, helpful, welcoming and very efficient without being at all obsequious. When we arrived early on Sunday morning, they stowed our luggage away, sat us down with drinks and made us feel thoroughly welcome and at home.
We stayed for business in a two bedroom 'Apartment' which was far more luxurious than we had imagined, with a huge comfy bed in each bedroom, two bathrooms and a kitchen/diner/sitting room. The kitchen was really well equipped with drinks, coffee machine, fridge/freezer, iron and ironing board, etc. In fact, I really didn't want to leave!!
The location is perfect, really close to South Yarra station (2 stops into town) with plenty of bars and restaurants in the vicinity. Chapel Street is a short walk away with a number of shops, restaurants and bars.
I will definitely return for pleasure next time - it will be something to look forward to.