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“Cosy, comfortable and great location” 5 of 5 stars
Review of Lyall Hotel and Spa

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Lyall Hotel and Spa
5.0 of 5 Hotel   |   14-16 Murphy St. | South Yarra, Melbourne, Victoria 3141, Australia   |  
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Hotel website
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Hotel amenities
Ranked #30 of 171 hotels in Melbourne
Auckland, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Cosy, comfortable and great location”
5 of 5 stars Reviewed June 17, 2013

Three girlfriends and I stayed for 3 nights and loved it. Loved sitting by the fire for a drink. Loved the bar. Loved the hospitality that included complimentary drinks on the owner, recommendations for restaurants and bars, chairs being arranged for us by the fire - even jelly beans laid out for us when they realised we loved them! The location is perfect. Just off Toorak Rd and round the corner from Chapell St. Wonderful neighbourhood cafes. The hotel itself was great for us. The room was adequately sized, quiet with space for all our gear. The Spa was a real treat - highly recommend it. Overall, definitely my first choice of somewhere to stay on a return trip to Melbourne.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WithThanks, Owner at Lyall Hotel and Spa, responded to this review, September 12, 2013
Dear Sandy,
Thank you so much for taking the time to share your thoughts on your stay in June.
We are so glad that you enjoyed your stay in the hotel / spa and also the location
with its fabulous shops and vast array of restaurants.
It was a pleasure to meet you and be able to offer some first hand advice on local
restaurants and so glad you like our jellybeans..... a signature for The Lyall.
We look forward to welcoming you back to The Lyall very soon.
Warmest wishes,
Rowina Thomas
Hotelier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 11, 2013

We recently spent 2 nights at the Lyall, and while the staff were efficient, friendly and professional, the hotel itself is looking tired and dated. Our room (which was upgraded) was OK, but small, and again, everything is looking run down and shabby. The carpet was badly stained and the bathrooms not what you would expect for this price point.
Also, we could hear every little noise from the room upstairs which is not ideal.
So, we wouldn't be a hurry to stay here again.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WithThanks, Owner at Lyall Hotel and Spa, responded to this review, September 12, 2013
Dear Steve J,
Thank you for writing a review of your 2 night stay at The Lyall and your complimentary
comments on the efficiency and friendliness of our staff.
We have refurbished our public spaces and are in the process of selecting carpets and
curtains for the suites.
Our bathrooms are fitted with the finest fittings and marble finishes (some with TVs) and designed
to accommodate a shower and separate bath which is an international 5 star prerequisite.
Please be aware that we do have different suite categories and would be pleased to
show you these on your next visit to Melbourne.
With kind regards,
Rowina Thomas
Hotelier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Top Contributor
165 reviews 165 reviews
45 hotel reviews
Reviews in 55 cities Reviews in 55 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed June 1, 2013

Really enjoyed my stay in South Yarra - so much more satisfying than in CBD. Wonderful staff, spacious rooms, outstanding breakfast, wifi. My only complaint was being placed in the farthest room at the back of the hotel, I was subjected to some pretty outrageous construction noise from next door and while I cannot fault the hotel for a neighbor's work, it did diminish my overall experience (but they had to put someone in those rooms). I was visiting for work, so I wasn't in the room that much. When I was sleeping, the rooms were very quiet and the beds and baths were truly lovely. I didn't use the kitchenette, but can imagine it would have been a nice touch, as was a living room area to watch television (had I been there during the day) - though I suspect the construction noise would have made it uncomfortable to watch TV during the day. I would return to the Lyall in a heartbeat.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WithThanks, Owner at Lyall Hotel and Spa, responded to this review, June 10, 2013
Dear Guest,
Thank you for your review following your recent stay at The Lyall.
Your comments on the size of your suite, the bed and bath are appreciated
and also the fact that we do have fully equipped kitchens should guests
choose to make something for themselves instead of dining in
our restaurant or ordering from room service. We have all bases covered.
I apologise for any inconvenience you may have incurred from building noise.
It is in the street behind our hotel and the company is working in cooperation
with us to cause minimal disruption.
I'm glad that you liked being in South Yarra over the CBD, it is a great area
and really convenient to key areas and attractions.
I hope that we have the pleasure of welcoming you back to The Lyall.
Warmest wishes
Rowina Thomas
Hotelier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Berlin, Germany
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2013

My wife and. I stayed recently for 10 Days in Melbourne seeing and catching up with old friends.
Having spend some days downtown in another 5* star property, enduring slow service and extreme high charges for breakfast and wifi , it was refreshing to arrive at a privately managed property with all trimmings of personal und friendly service. The entire staff was always helpful and it was a pleasure to spend a week surrounded by all the high end lifestyle of Toorak Road, Compliments for such an enjoyable stay, we certainly will be back.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WithThanks, Owner at Lyall Hotel and Spa, responded to this review, June 10, 2013
Dear CityWolf,
Thank you for your generous words and review on TripAdvisor.
We are delighted when guests appreciate the little things that
can make a huge difference to a stay, especially the value perceived
by the guest eg: complimentary wifi, reasonably priced
food and beverage and minibar etc.
Thank you for your lovely comments about the friendly service provided
by our staff, I have shared these with them.
We look forward to welcoming you back to The Lyall.
Warmest wishes
Rowina Thomas
Hotelier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 26, 2013

My husband and I love this place! We have been four times and will definitely return again in the future. We have tried numerous places whenever we have the opportunity to escape the kids but this is our firm favourite. The staff are attentive without being overbearing, the spa is gorgeous and the rooms are spacious, well presented and clean. It's also in a great location close to fantastic restaurants and so easy to get into the CBD. A real treat for anyone wanting to escape for the weekend :)

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WithThanks, Owner at Lyall Hotel and Spa, responded to this review, June 10, 2013
Dear Alexandra B,
What a lovely review ! Thank you so much for sharing your thoughts.
It's important to have little getaways from time to time and we are
glad that you choose The Lyall for those occasions. Your comments
on the service by our staff, our convenient location and the spaciousness
and cleanliness of our suites are well received and yes, we do have
some fabulous restaurants within easy walking distance.
We look forward to welcoming you back to The Lyall for your next stay.
Warmest wishes,
Rowina Thomas
Hotelier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 9, 2013

I had the privilege of living at The Lyall Residences on two separate occasions.

When I first moved to Melbourne and when I left a year later. Both experiences were spectacular. The hotel offers everything a small boutique hotel could without sacrificing the experience, as large chains do.

I am not a fussy traveler and I spent most of my nights by the fireplace working away on my laptop or sitting at the bar enjoying a nightcap.

Love the hotel and the employees.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WithThanks, Owner at Lyall Hotel and Spa, responded to this review, June 7, 2013
Dear Guest,
Thank you so much for taking the time to post your review of The Lyall on TripAdvisor.
It's so nice to know that you had a memorable stay and that you enjoyed our service and
location. Once again, thank you for this positive review and we look forward to welcoming
you back.
Warmest wishes
Rowina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 9, 2013

We stayed here for two nights in January at the time of our daughter's wedding. The staff were attentive, helpful- nothing was too much trouble - and helped to make this a very memorable stay.

The location - 2 minutes from the tram into central Melbourne - is superb and its located in a quiet side street. Not to be missed.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WithThanks, Owner at Lyall Hotel and Spa, responded to this review, September 16, 2013
Dear Guest,
Thank you so much for your positive review of your stay in January this year.
I was pleased to see that during the time of your daughter's wedding you enjoyed
our service and your experience at The Lyall.
It certainly is a great location, close to all main attractions and easily accessed with
public transport.
Hopefully we will have the pleasure of welcoming you back to The Lyall in the
not too distant future.
Warmest wishes,
Rowina
.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Lyall Hotel and Spa

Address: 14-16 Murphy St. | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#12 Spa Hotel in Melbourne
#29 Luxury Hotel in Melbourne
#34 Romantic Hotel in Melbourne
#37 Business Hotel in Melbourne
#50 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lyall Hotel and Spa 5*
Official Description (provided by the hotel):
Capturing the essence of its chic South Yarra address, The Lyall Hotel and Spa is Melbourne’s only privately owned and operated 5 Star hotel, a true home away from home offering grand hotel services and facilities on an intimate and personal scale. With 40 suites of contemporary oriental design, the hotel’s welcoming ambience attracts guests who appreciate personal recognition and attention to their individual needs. ... more   less 
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Also Known As:
The Lyall Hotel Melbourne
Lyall Hotel Melbourne

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