This is may fifth or sixth stay at this hotel, I would not stay anywhere else. The moment you step into the hotel the staff are excellent. The reception staff, housekeeping and maintenance ( last time I broke their washing machine, yes washing machine ) are always pleasant, helpful and reliable.
The room has large windows, four in our room that are more like doors that open for fresh air, and access to a balcony. The room is large and clean with seperate kitchenette and lounge room., all exceptionally comfortable and well maintained. The bathroom has heated floors, the best, a separate shower and bath. My only complaint in my last visit were the pillows, if I had read the information booklet I would have seen the pillow menu, this time I have my wonderful feather pillows!
Several time we asked for a clean at a specific time and they were there in five minutes, the turn down service is as reliable. Room service arrived within 10 minutes each time we ordered it and it was simple and always fresh.
Ask for a dining location and their advise is great!
Another wonderful stay here, and I will be back for my next visit.
- Official Description (provided by the hotel):
- A true 5 Star Boutique Hotel centrally located close to Toorak Road / Chapel Street shops and restaurants. Melbourne's only privately owned/operated luxury hotel with 40 one and two bedroom suites of contemporary oriental design. The Lyall Hotel and Spa's welcoming ambience attracts a discerning international clientele seeking genuine and professional service whether travelling for business or leisure. All suites have full length windows that open for fresh air and a balcony. ... more less
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- Also Known As:
- The Lyall Hotel Melbourne
- Lyall Hotel Melbourne