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“Great location” 4 of 5 stars
Review of Stamford Plaza Melbourne

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Stamford Plaza Melbourne
5.0 of 5 Hotel   |   111 Little Collins St., Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #39 of 171 Hotels in Melbourne
Certificate of Excellence
Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Great location”
4 of 5 stars Reviewed May 16, 2013

Large, spacious suite. Very comfortable and clean. Central location, handy to everything. The concierge service was excellent. Room service served up hot, delicious fare. The in room spa was bliss. Gym and indoor pool were welcome additions.
Only comment was if street noise is an issue for you, request a room on a higher floor.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 17, 2013
Dear triptrick_10,
Thanks for your well rounded review, we really appreciate your positive comments and are so happy you found our suites spacious and comfortable. A delicious warming meal in the comfort of your own suite followed by a soothing spa, is just what you’ll need after exploring Melbourne on a winter’s day. We look forward to welcoming you back for another great stay in the not too distant future.

Kind regards,
Karl Unterfrauner
General Manager
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1,497 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (333)
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English first
Brisbane, Australia
Top Contributor
103 reviews 103 reviews
82 hotel reviews
Reviews in 71 cities Reviews in 71 cities
253 helpful votes 253 helpful votes
4 of 5 stars Reviewed May 15, 2013

We arrived at the Stamford Plaza Melbourne on the Skybus from the airport. Our check in was easy, and although we were there at 11am we were given an early checkin which was appreciated. We were also offered a room upgrade (for a price) which we declined. We were only there one night so didn't mind being in their smallest room.

The Queen room was plenty big enough, with a lounge area and kitchenette with microwave and large mini bar. There was an extra TV in the bedroom area also which was good. Everything was very clean and lovely, the only small complaint is that the bathroom is teeny tiny - everything gets a bit wet when you shower. Also, the light must be on a timer so kept turning itself off while we showered at night.

There is a bit of road noise at night - considering it was a Saturday night it wasn't too bad.

The location is good - we walked to Queen Victoria Markets and the mall, and also to the MCG. That was a long walk though, not sure I'd do that again! Fed Square is also close by.

Would definately stay again next time we're in Melbourne.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 17, 2013
Dear Antsuz78,

All our suites, including our introductory category, are spacious and offer a separate lounge area to bedroom and a kitchenette. It is this space along with high quality furnishings that make Stamford Plaza Melbourne not only convenient but also so comfortable, whether you’re staying for one night or one week. The walk from the MCG can sometimes feel long if you’re team wasn’t successful, however if you want to save your legs there is also the option of trains and trams right on our doorstep too – our Concierge team even has Myki’s passes available for purchase. Thanks very much for your review, we hope to see you again next time you’re in Melbourne.
Kind regards,
Karl Unterfrauner
General Manager
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Perth, Australia
1 review
5 of 5 stars Reviewed May 14, 2013

My stay was very pleasant and the suite was comfortable and clean. I arrived to discover I had been upgraded - a first for me. Friendly staff helped. The Stamford acted promptly when I called to let them know I had left the power cable for my laptop behind.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 15, 2013
Dear Charles B,
It’s wonderful to read that the professional service provided by our team was evident even after your departure. I hope you enjoyed your upgrade and that you will be back for another comfortable stay soon.
Kind regards,
Karl Unterfrauner
General Manager
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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 12, 2013 via mobile

We stayed here for our wedding night and were very pleased. The staff were friendly and professional, the room tidy and spacious. The spa is a very deep bath that will fit two if you are happy to snuggle :D only things I'd change is the very loud BEEEEOP when you turn the TV off and the VERY bright l.e.d's on the service display and bedside clock (yay for cards to put over the bright stuff!). In all a very pleasing stay with excellent staff, facilities and cleanliness.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 15, 2013
Dear Maggies_lens,
Congratulations on your wedding and thank you for choosing to spend such a momentous occasion at Stamford Plaza Melbourne. Thank you for highlighting the aspects that made your stay so enjoyable including the high standard of facilities and cleanliness of our suite, we strive maintain the highest of standards in these areas.
I’m thrilled you enjoyed your stay with us and it will be great to see you again next time, perhaps on your 1st Anniversary…
Kind regards,
Karl Unterfrauner
General Manager
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Karratha, Australia
Top Contributor
127 reviews 127 reviews
57 hotel reviews
Reviews in 56 cities Reviews in 56 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 12, 2013

We stayed one night at the Stamford Plaza - after spending a night here a couple of years ago.

The location of the hotel is in the 'Paris end' of Little Collins St - within walking distance to the MCG and a selection of various restaurants. The room we booked was a one-bedroom suite, which included a fully functional kitchen / dining / lounge area. Whilst it did not have any views of the Melbourne skyline, it was on the 14th floor and very private. The shower is over the bath - yet still large enough. Luxurious towels!

The concierge greeted us at the door and, as we had pre-booked, the reception staff were extremely efficient with our booking and checked us in by 12:30pm. A voucher was included in our booking, which gave us one free drink at Harry's bar - across the laneway (which separated the two 'wings' of the hotel) as well as a reduction in rate for breakfast (which we did not take up as we had an early flight the next day).

One thing to note is, if checking out early (before 6am), please allow sufficient time - at least 10 minutes. When we checked out, there was only 1 reception staff available (Sunday morning) and there were other guests checking out at the same time.

We will come again.

Room Tip: Request a room on a 'high floor' for privacy & quiet.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 14, 2013
Dear Kirsten E,
Thank you for providing us with the opportunity to welcome you again and for writing a detailed review of your stay. It’s reassuring to note that although it has been some time since your last visit, the high quality of service, facilities and features has remained. Thank you for your tip to fellow travelers regarding early morning check outs, I appreciate you bringing this to my attention also and will ensure our staffing levels at this time are reviewed. We look forward to welcoming you back sooner, rather than later, this time.
Kind regards,
Karl Unterfrauner
General Manager
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 10, 2013 via mobile

Let me start by saying absolutely AMAZING stuff. Friendly attentive and helpful. Concierge were WONDERFUL and cannot say more about the staff at the hotel. As for the hotel itself the rooms are a little tired and in need of a renovation. Bathrooms are very small but rather big layout of rooms especially the queen one bedroom suites with separate lounge room and kitchenette. Found the rooms lacking in natural light due to the location of hotel. Slight downfall was cleaning staff for rooms.. Found bins weren't emptied and found a cleaning rag in our room after stay but overall had a great few days here.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 14, 2013
Dear Kristy H,
Thank you so much for your complimenting the service you received throughout your stay, our staff will be commended for a job well done. It is the welcoming and attentive service you have described that makes guests such as yourself return to Stamford Plaza Melbourne again and again. I am sorry to read of the shortcomings in the servicing of your room. Please be assured this has been addressed with our Executive Housekeeper so she may conduct further standards training with her staff. We look forward to welcoming you back on your next visit to Melbourne.
Kind regards,
Karl Unterfrauner
General Manager
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Wellington, New Zealand
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 8, 2013

Stayed three nights. Wont be back.
We purchased the rooms from Expedia as the "Mystery Hotel". We wont make that mistake ever again. If you want to stay somewhere nice then do the research and book it ,don't hope for a decent place even if you pay top dollar or if the Expedia review is glowing. Guess that Expedia cant control every listing though.
The swimming pool was cold and the spa pool was not working. Dont expect your kids to enjoy it.
The rooms a very nice but every night we had to complain about the loud music from the hotels own outside bar. There was nobody at the bar but they insist on having music going all day and as late as they can at night.
Views are non existent, unless you count a conrete alleyway as a view.

  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 8, 2013
Dear Scot2,
I am very sorry to read that your stay was not as expected and apologise for the disappointment you experienced. We usually receive great feedback from our Mystery Hotel guests and I am sorry this was not the case for you. I apologise again that you found the pool to be cold and for the maintenance issue with the spa, our Engineering team rectified these problems as soon as we were notified. I would be very grateful for the opportunity to welcome you back and should you reconsider staying again, I would like to personally oversee your arrangements to ensure your stay is as enjoyable as you should expect in a Stamford property. Please feel free to contact me on karlunterfrauner@spm.stamford.com.au, I would be very happy to hear from you.
Kind regards,
Karl Unterfrauner
General Manager
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Report response as inappropriate
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Additional Information about Stamford Plaza Melbourne

Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#37 Business Hotel in Melbourne
#39 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Melbourne 5*
Number of rooms: 283
Official Description (provided by the hotel):
Stamford Plaza Melbourne is a leading all-suite 5 Star Melbourne CBD hotel. Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the newly refurbished pool featuring sleek new furnishings, a hydration station, spa and sauna facilities, a recently refurbished gym that is well-equipped with cardiovascular and weight training equipments. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay. ... more   less 
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Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel

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