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“excellent central location” 4 of 5 stars
Review of Stamford Plaza Melbourne

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Stamford Plaza Melbourne
5.0 of 5 Hotel   |   111 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Ranked #33 of 169 Hotels in Melbourne
Torquay, Australia
Top Contributor
53 reviews 53 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“excellent central location”
4 of 5 stars Reviewed February 10, 2013

The location of this hotel is excellent for shopping and even though it is very central, it is still a quiet hotel with no traffic or tram noise which is unusual in Melbourne. The service was excellent from the valet parking and welcome at the door to the check in/out.
We had a Queen studio room which was a very good size. The room had a couch which was really nice to be able to sit on a couch rather than a bed or a side chair. A small kitchen area which was a bonus if I was staying for a longer period, rather than overnight. Bathroom was well appointed but looked like it needed a bit of updating and I have never liked the shower over bath idea. So the bathroom was a bit disappointing.
Although the room was very nice and service was excellent I personally dont like hotel rooms that look out to the wall of the building next door. But unfortunately that is a common problem with inner city hotels and cant be changed.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 11, 2013
Dear Judith C,

Thanks for taking the time to write such an informative review after your stay and I’m very pleased that the good outnumbers the not so good. I appreciate your comments regarding the limited view from some rooms, but as you have mentioned it’s a small compromise to make for our envied city location at the Paris End of Collins Street. I’m so pleased you enjoyed your stay and we look forward to welcoming you back again in the future.
Kind regards,
Karl Unterfrauner
General Manager
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1,257 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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1 review
5 of 5 stars Reviewed February 10, 2013 via mobile

Well where do I start! We booked the romance package for our 2nd wedding anniversary and we were totally amazed with the service we recieved! The room was perfect and the atmosphere was certainly romantic :)
Looking for an excuse to go back soon! Well done Stamford plaza, your defintally in our top list of places to stay!
- Stacey.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 11, 2013
Dear Stacey,

Congratulations on your 2nd Anniversary, our Romance & Seduction is the perfect way to mark such a special occasion. Thanks for making us your number one pick for accommodation in Melbourne, we really appreciate it. We look forward to welcoming you back and with Valentine’s day just around the corner, you might just have found the “excuse” to come back for a little more Romance.
Kind regards,
Karl Unterfrauner
General Manager
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Invercargill, New Zealand
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 9, 2013

From moment you arrive at curb, treated well. Staff excellent. Nothing was a problem. Had booked one bedroom apartment but paid reduced price to upgrade to 2 bedroom. Great having the second room and bathroom. Spacious. Apartment had basic kitchen if you wanted to eat in. Nicely decorated but did finding lighting a little low. TVs in each bedroom and also lounge. Lovely and clean. Had safe, gowns. Didn't eat there as lots of options close by. Didn't get to pool/gym either. Try "famished" salad bar down the road for lunch, great food. Would definitely stay here again - great location.

Room Tip: We were on 11th floor, good view out of one of the bedroom windows, but otherwise no view. Still go...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 11, 2013
Dear GTG2,

I’m so pleased to hear that your experience was wonderful from beginning to end and that our staff were able to go above and beyond to ensure your stay was perfect. With so much to see and do in Melbourne, I’m not surprised that you didn’t get a chance to make the most of all our facilities – you might have to stay longer next time! Thank you for your positive comments and we look forward to your next stay.
Kind regards,
Karl Unterfrauner
General Manager
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Melbourne, AUS
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 8, 2013

Stayed here on Fri 8th Feb for 1 night. Stay went well until we had a wait of 35mins outside for our car to come out of valet!! We told the doorman when we came out he said shouldnt be too long. We also told reception at check out and they told us our car will be sent down. It was shame as ended up a bad experience at end of stay. They did apologise but in most 5 star hotels your car comes out of valet within minutes, sometimes waiting for you!!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 14, 2013
Dear TimMelbourne_AUS,
I’m very sorry to hear of the delay you experienced upon departure, this is certainly not the norm as our Valet team receive many compliments on their efficiency and high service standards. I apologise that we fell short in our service delivery on this occasion and for the impact this had on your stay. As a hotel we strive to provide our guests with an exceptional stay and of course want your lasting impression to be a positive one. I do hope you will return in the future and allow us the opportunity to show that we are capable of exceeding your expectations in all areas.

Kind regards,
Karl Unterfrauner
General Manager
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Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 8, 2013 via mobile

We booked a one bedroom, it was nothing like what is advertised on the web site. While a nice room not what we booked

The inside of the towers was dated and old

Very good bar down stairs with nice food. Breakfast was not great .... Go else where

  • Stayed June 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 11, 2013
Dear AllyE74,
I’m very sorry to hear that your stay did not meet your expectations with particular reference to your room. I apologise for the disappointment you experienced and if you would like to provide me with more details, I will most certainly investigate the matter further. In turn should we have the opportunity to accommodate you again, please contact me directly so I may personally oversee your arrangements.

Kind regards,
Karl Unterfrauner
General Manager
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Hobart, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 6, 2013

My husband and I stayed at Stamford Plaza mid December 2012, from the time we arrived it was a overall good experience, pleasant doorman, friendly reception staff, room furnishings plush, spacious room, kitchenette, spa in room. Pool and gym area also very nice. We'd definetly stay again

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 6, 2013
Dear Kyramykala,
It’s fantastic to hear that you had such an enjoyable time and were impressed from arrival through to departure. We look forward to welcoming you back again for another quality stay and you might be interested in our Friday Night Shout package to start your weekend off right. You will receive Friday day and overnight valet parking, a $50 bar tab in Harry’s, antipasto platter for two and a buffet breakfast in the morning. Now that’s a great Shout!

Kind regards,
Karl Unterfrauner
General Manager
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Echuca
Top Contributor
76 reviews 76 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 4, 2013

from early checkin to no hassle checkout the Stamford was the perfect location to spend some me time. I booked through the wotif mystery hotel deal and was delighted to see the Stamford pop up. The deal was good value on it's own but I was obviously upgraded to a King suite. The location was easy walking to trams, shopping and theatres. The staff were very helpful and were more "natural" than many other larger chains such as the Hilton or Marriot. The suite although oo on the small side was very well appointed and clean and had everthing I could have needed. The gym was well equiped and the machines were all new and in good working order. The pool and spa were lovely - although a rail opposite the spa into the pool would be fantastic for those of us that have some difficulty with steps. The only hicup was I got locked out of my room dripping wet after the pool, I sat my key card on top of my phone while having a swim and wiped it clean, the staff quickly came to my rescue with a new key. Breakfast while a tad expensive at $ 32 was lovely with the chef preparing one of the lightest omelettes I have ever had.

Room Tip: I had a room on the 7th floor of the west tower and noise was not an issue, there is a bridge betwee...
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, February 4, 2013
Dear aussiechick3564,
Well done on taking some time out for yourself and now that you’ve experienced all that Stamford Plaza has to offer you won’t need to take a gamble on a mystery deal again.
Thank you for such generous compliments about our service, our staff are genuine and sincere in their efforts to ensure a great stay for our guests. We look forward to welcoming you back for your next well deserved break.
Kind regards,
Karl Unterfrauner
General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Melbourne

Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Melbourne
#29 Romantic Hotel in Melbourne
#31 Business Hotel in Melbourne
#32 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Melbourne 5*
Number of rooms: 283
Official Description (provided by the hotel):
Stamford Plaza Melbourne is a leading all-suite 5 Star Melbourne CBD hotel. Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the newly refurbished pool featuring sleek new furnishings, a hydration station, spa and sauna facilities, a recently refurbished gym that is well-equipped with cardiovascular and weight training equipments. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay. ... more   less 
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Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel

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