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All 188 Melbourne hotels

Stamford Plaza Melbourne: Traveler Reviews

5.0 of 5
111 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
Hotel amenities
Stamford Plaza Melbourne
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79%
Ranked #23 of 188 hotels in Melbourne
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782 reviews from our community

Traveler rating
    334
    274
    114
    36
    24
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Families
108
 
Couples
327
 
Solo
52
 
Business
132
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Glasgow
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice enough hotel, some service issues.”
4 of 5 stars Reviewed December 3, 2012

I stayed here last weekend. Great location, nice room, good price.
We ate twice in Harrys Bar and had delicious hamburgers at a very good price, with a free beer.
Can recommend the buffet breakfast too, lots of choice, no waiting, just right to set us up for a day of shopping in the city.
Overall we thought it was an excellent choice for staying in the CBD. Ideal for shopping, sightseeing, close to everything.
All went well until checkout. We went to the desk at 7am and found a queue of guests waiting to check out and only one staff member manning both concierge desk and checkout. Actually the night time general manager, Robin.
Both he and the concierge, Daniella, had been great over the previous nights we were there, very helpful and considerate, nothing was too much trouble. Really lovely.
But on Monday we waited for ages at the desk, and couldn’t help noticing that when the ‘secret’ door in the wall behind was opened, the office was full of staff, at least half a dozen, laughing and joking and generally trying very hard to ignore everyone outfront.
Admittedly by the time we left the foyer at about 725, lots of staff were starting to appear, but it does seem rather silly not to have decent cover at what is clearly a busy time on a weekday.
Would definitely stay here again when in Melbourne, but next time to avoid the queue we’ll be using the express checkout option which lets you sign your bill and leave it in a special box so they can charge your card later.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Hedda H about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
December 6, 2012
Dear Hedda H,

Thank you for highlighting some of the positive features we have to offer. I’m pleased to hear that you had the opportunity to try one of our burgers and enjoyed it so much that you came back again!
I’m sorry to hear that your check out experience was not as smooth as the rest of your stay and I apologise that this detracted from what sounds like a mainly enjoyable experience. I appreciate your constructive comments and will certainly take them on board as this is not the lasting impression we want any of our guests to have when leaving. I hope we can welcome you back again soon for another weekend of good shopping and great food.

Kind regards,
Karl Unterfrauner
General Manager

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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“More than just a hotel room”
5 of 5 stars Reviewed November 27, 2012

For the price this hotel comes at (i paid just above $200) it's a true value melbourne option. The kitchen isn't just a bench along a wall, it's a walk in arrangement located in a semi-separate lounge area. Two tv's (one to watch in bed, one to watch from the couch) plus a dining area, makes this more than just a hotel room. The bathroom was small, but the bath had jets.

The gym is very well equipped though opposite office blocks, which made for uncomfortable daytime jogging sessions.. I didn't use the pool, but it looked small and not so special. Only one lift was working when I stayed which meant long waiting times going to and from room.

Basically, I loved this place and wish I wasn't out and abut so much and could have lounged round more.

Room Tip: There are some smoking floors (7?) so specify what you want
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by mishjakas for Melbourne
Ask mishjakas about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 29, 2012
Dear Mishjakas,
Thank you for taking the time to write a review on your stay. With such fantastic, comfortable suites, I can understand you found it difficult to leave your room. I’m glad had the chance to take advantage of our newly refurbished gym and you’ll be pleased to know that the swimming pool is next on the list and we are currently working on plans for an upgrade.
We look forward to welcoming you back again next time hopefully you will be able to take a little more time to relax.
Kind Regards,
Karl Unterfrauner
General Manager
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Chennai (Madras), India
1 review
“Great place”
4 of 5 stars Reviewed November 27, 2012

We were in Melbourne for the Coldplay Concert and stayed for 5 nights at the Stamford Plaza.The Rom quality is excellent - especially since every room has a separate bedroom and separate living area.Location is fantastic - just a short walk from the CBD.The staff - extremely courteous and helpful.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Navin B about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 29, 2012
Dear Navin B,

I hope you enjoyed the concert. Over a 5 day stay the extra space offered by our suites can definitely be appreciated and I’m pleased to hear that you found ours to your liking. Our team of staff will also be proud to read your positive comments about the high standard of service they provided, they will be happy to know their efforts are not going unnoticed.

We look forward to welcoming you back on your next trip to Melbourne.

Kind Regards,
Karl Unterfrauner
General Manager
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Auckland
1 review
2 helpful votes 2 helpful votes
“Spectacular experience”
5 of 5 stars Reviewed November 23, 2012

Frankly, you would not want to stay at any other hotel in Melbourne. The Stamford Plaza is absolutely sensational and they did not let me down once. Here are some highlights of my stay:

+ Amazing, spacious room. Two TVs, desk, full kitchen, & private jacuzzi. Spotless. Much, much larger than a regular hotel room. It's essentially a suite. iPod/iPhone dock
+ One of the most comfortable beds I've ever slept in (seriously)
+ For booking through their website, I received complementary WiFi for my entire stay. This worked on multiple devices.
+ Prompt staff who always made sure my requests were carried out immediately (e.g. bringing ice to the room, holding my luggage before check-in, taking bags to room etc)
+ Room service was reasonably priced and not extortionate (as it often is in hotels). Ordered food at 3am after a big night and it was exactly what I felt like
+ Significantly, the location of this hotel is nothing less than ideal. Shopping is extremely close and also near Southbank, bars/clubs etc. Right in the heart of Melbourne. Multiple convenience stores nearby (very handy). Also in the vicinity of excellent restaurants.
+ Taxis always ready to go outside
+ Although I didn't have time to dine in the hotel's restaurant (Harry's), it was always packed and the menu/cocktails looked delicious. Again, reasonably priced.
+ Hotel has a state-of-the-art gym with brand new equipment and facilities. Also there is a brilliant rooftop pool/spa setup.
+ No noise or disturbances in the room whatsoever - very quiet

In summary, although the prices at the Stamford Plaza Melbourne are relatively higher than the competition, you should not be hesitant in considering to stay here because you are paying for excellence. Just like the rest of us, you will be thoroughly happy you made the decision to stay here. They truly do have an impressive operation, for which I extremely grateful.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Chris R about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 26, 2012
Dear Chris R,
Your review has made me a very proud General Manager, it’s fantastic to read glowing feedback such as yours and I will certainly share it with my team.
Thank you for noting so many of the aspects which make Stamford Plaza Melbourne stand apart from other hotels. Friendly & efficient staff, modern & comfortable rooms, an enviable city location and of course value for money provide a combination which could lead to nothing but a perfect stay.
Welcome to the Stamford family – we look forward to welcoming you back soon.

Kind regards,
Karl Unterfrauner
General Manager

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Fabulous!”
5 of 5 stars Reviewed November 18, 2012 via mobile

We booked the Romance and Seduction package to celebrate our wedding anniversary and our stay was fabulous from start to finish. On arrival we were upgraded to a king suite. The staff, from concierge, reception staff to room service, were exceptional and all very friendly. The room was clean, spacious and quiet. I didn't hear a single sound from outside. Would definitely stay again. Only downside was that we only stayed one night.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by JojoP2011 for Melbourne
Ask JojoP2011 about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 18, 2012
Dear JojoP2011,
Congratulations on your wedding anniversary, I’m thrilled to hear that we were able to make it such a special occasion for you. Champagne, rose petals and chocolates, along with a luxurious suite and of course the perfect companion, certainly make for a romantic setting. Here’s to many more anniversaries, I hope we can help you to celebrate again.
Kind regards,
Karl Unterfrauner
General Manager

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Report response as inappropriate
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Additional Information about Stamford Plaza Melbourne

Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Melbourne Hotel
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel
Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Melbourne
#20 Luxury Hotels in Melbourne
#22 Business Hotels in Melbourne
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Experience premium five star luxury in Melbourne's finest all-suite hotel. Located at the "Paris end" of Little Collins Street in the heart of the CBD, Stamford Plaza Melbourne is surrounded by the best of fashion, theatre, cuisine, and only walking distance to the city's famous sporting venues. An ideal location for those wanting to immerse themselves in Melbourne's vibrant culture. ... more   less 
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