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Stamford Plaza Melbourne: Traveler Reviews

5.0 of 5
111 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)
Hotel amenities
Stamford Plaza Melbourne
Ranked #23 of 188 hotels in Melbourne
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782 reviews from our community

Traveler rating
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    274
    114
    36
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Families
108
 
Couples
327
 
Solo
52
 
Business
132
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sydney, Australia
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
“Good Decent Hotel with very nice staff”
4 of 5 stars Reviewed November 11, 2012

We recently stayed here to celebrate our 10yr wedding anniversary. The staff were lovely and even had a bottle of bubbly, chocolates and a card delivered- very nice touch.
We had a king suite and while the bed I found too soft ( but I like a hard bed, so I think most people would find it too be fine), the room was spacious with a good kitchen , loung/dinning area. Good LCD tvs, decent bathroom- perhaps a little small and good window. We had a high floor room and found it quiet. They have a system where if you choose to have the room not serviced they give you a 10$ food and beverage credit- which we opted to do, as it meant we could have coffee delivered in the morning.
I probably wouldnt rate the hotel as 5 star- more a 4.5, doesnt have that "flash" element but we found it good value, in a good location with lovely staff- so hard to beat really! Thankyou to the stamford staff.

Room Tip: Try a high floor room,the 1 bed king suite was spacious
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KylieOberon about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 12, 2012
Dear KylieOberon,

Congratulations on your 10th Wedding Anniversary and thank you for choosing to celebrate with us. We aim to please with value for money, attentive staff, a fantastic location and added extras. I hope we can help you celebrate many more happy anniversaries in the future, next time you might like to try our Romance & Seduction Package for a truly exemplary romantic experience.
Kind regards,
Karl Unterfrauner
General Manager

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Ballarat
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Great location and staff second to none!”
5 of 5 stars Reviewed November 11, 2012

Myself and my husband spent two nights here making the most of a local long weekend and a voucher that had been supplied by my work. We had a one bedroom suite in the West Tower on the 9th floor.

Let me start by saying the location here was just brilliant. Right near China Town and shopping but easy to reach public transport. We caught the train in and grabbed a tram up Collins Street. Easy. Check in was a breeze and the staff at reception were friendly, informative and happy to help. The bar in the lobby was also brilliant (i recommend the vodka martinis and the freshly shucked oysters - divine!) it was nice to sit back and enjoy the atmopshere the little bar had to offer.

Only one elevator (they are glass which was a different experience) was working at the time, but although they were a little busy there was a notice that if we did feel the need we could use the staff service elevator also. A great idea - but we were happy to wait.

The room was clean. Well laid out and it was nice to sit on the couch to watch the TV instead of having to lay on the bed. The bathroom was smaller, but the vanity was separate from the shower/toilet so made getting ready easier for two people. The kitchen was again well thought out and easy to use.

Breakfast was brilliant. I was suprised when i was asked what coffe i would like and found out that a latte was included instead of just filtered coffee!

Again check out was a breeze - the concierge held our bags so we could spend the day shopping and return again later that day to collect them to head home. A really lovely weekend in Melbourne was had.

I do want to add that every single staff member we encountered, from reception to the bar to bumping into a staff member in the lift, was courteous, smiling and seemed geninuely interested in what we had to say. An absolute credit to the Stamford Plaza. We cant wait to come back!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by GemmaZ for Melbourne
Ask GemmaZ about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 12, 2012
Dear GemmaZ,

Thank you for taking the time to write such a complimentary review of your stay. What a fantastic way to spend the long weekend, taking the time to explore your own city is always fun. It’s so pleasing that you were impressed by our lovely rooms and central location but I am extremely proud to hear that it was our staff that contributed to the lasting impression of your stay. We pride ourselves on delivering an exceptional service to our guests and always strive to exceed their expectations. We certainly look forward to welcoming you back again on your next trip, perhaps you can make a long weekend in Melbourne an annual tradition…
Kind regards,
Karl Unterfrauner
General Manager

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Brisbane
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Nice hotel in a great spot”
5 of 5 stars Reviewed November 11, 2012

A sign as you enter says something along the lines of your home away from home and that is exactly how it felt. The hotel is a little dated but I really enjoyed my stay here. The room was nice and the service was fantastic. It is very well located in the CBD.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask momo11Brisbane about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 12, 2012
Dear Momo11,
Your compliment regarding the hotel being a home away from home is exactly what we are hoping to hear from our guests. Through our friendly & attentive staff, spacious and comfortable rooms and fantastic location to all that Melbourne has to offer, we aim to make all our guests feel this way. Your positive feedback has been very well received and we look forward to welcoming you back.
Kind regards
Karl Unterfrauner
General Manager

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Sunshine Coast
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Spacious room but so cold”
3 of 5 stars Reviewed November 10, 2012

Stayed for 2 nights in September in a queen bed suite which included breakfast for $1. Price wise it was competitively matched against other similar standard hotels and our room was quite spacious with a separate lounge and kitchen area. The hotel is in a good location for shopping and close to China Town and all its restaurants. Breakfast was buffet style with a good selection of hot and cold food.
My one complaint about the room though is that it was so cold. Admittedly it was a windy and freezing weekend when we were there, but I could actually feel a draught coming in through the edges of the window. Also the air conditioning apparently turns itself off when you are out of the room, so consequently every time we got back to the room it was very cold and didn’t seem to make much difference when we turned the air conditioning back on. I don’t normally feel the cold but this was one occasion when I had to put an extra blanket on the bed. I did mention the air conditioning when we checked out on the off chance it wasn’t working correctly.
Overall, a nice hotel but the cold room would put me off staying there again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CoastersOnHols about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 11, 2012
Dear CoastersOnHols,
It’s great that you have identified so many positive aspects of the hotel, including our spacious rooms and fantastic location – is there a better way to start the day than breakfast for $1? I apologise that you did not find an escape from Melbourne’s wintery chill in your room. As part of our green initiative, the air conditioning does turn off when a room is not occupied but should certainly have warmed up on your return. Our Engineering team will investigate and make the necessary repairs. We do hope we can welcome you back for a warmer stay in the future.

Kind regards
Karl Unterfrauner
General Manager

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Report response as inappropriate
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London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Excellent Facility , Well located”
5 of 5 stars Reviewed November 10, 2012

We had four nights in this hotel during race week in November.
Overall, we found it to be a very enjoyable experience, from check in to check out. The staff were friendly, and helpful, the room ( a one bed studio) was excellent. We had the the choice of eating out at one of the many nearby restaurants or cooking in the room-- existing cooking facilities ,utensils delivered.
The pool is very small and there seemed to be a lift problem, but overall an excellent stay and highly recommended-- but not at the rack rate!!

Room Tip: We enjoyed the room with the self catering facilities
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FrankEarnest about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review
November 11, 2012
Dear FrankEarnest,

Spring Carnival is a fantastic time to visit Melbourne, I hope you backed a winner. I agree that it is great to have the option to eat out or use the kitchenette to cook in your room. Sometimes there’s nothing better than a home cooked meal, even when you are on holidays. You’ll be pleased to hear that we are currently in the planning stages of updating the pool area. We hope to welcome you back soon.

Kind regards
Karl Unterfrauner
General Manager

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Report response as inappropriate
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Additional Information about Stamford Plaza Melbourne

Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Melbourne Hotel
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel
Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotels in Melbourne
#20 Family Hotels in Melbourne
#22 Business Hotels in Melbourne
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Experience premium five star luxury in Melbourne's finest all-suite hotel. Located at the "Paris end" of Little Collins Street in the heart of the CBD, Stamford Plaza Melbourne is surrounded by the best of fashion, theatre, cuisine, and only walking distance to the city's famous sporting venues. An ideal location for those wanting to immerse themselves in Melbourne's vibrant culture. ... more   less 
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