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“Plush, quiet, comfortable, convenient” 5 of 5 stars
Review of Stamford Plaza Melbourne

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Stamford Plaza Melbourne
5.0 of 5 Hotel   |   111 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Ranked #34 of 171 hotels in Melbourne
Sydney, Australia
1 review
“Plush, quiet, comfortable, convenient”
5 of 5 stars Reviewed May 22, 2012

I am a female senior exec business traveller used to 4 and 5 star. I stayed in a 1 bed suite (Room 907) for a 3 day weekend on 18 May 2012. Hotel is 4 star, really well located, convenient to shopping and attractions. Lobby was hard to find due to renovations but never heard any noise or inconvenienced during my entire weekend stay. Reception staff were very friendly and efficient and upgraded my room. Room was plush, quiet, comfortable, upmarket although a little more natural light would have been good. Main bedroom was a queen size bed but very comfortable and the hotel has Singapore hotel standards and tries to create a home-away-from-home environment. I ordered a room service meal which was hot, delivered promptly and very tasty. For breakfast, 1 1/2 blocks north on Little Collins I found a great little cafe - Caffe Exchange which did a fantastic breakfast and coffee for half the prices of the restaurant. I really enjoyed staying here and will return.

Room Tip: Corner suites on high floors are quieter and have more natural light.
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 23, 2012
Dear upmarkettraveller_12

Such a great review is fantastic from a seasoned traveler like yourself. Thank you for taking the time to offer your opinions on the hotel. We have worked hard to keep the disruption of the lobby refurbishment to a minimum and it is pleasing to hear that we are successfully doing that. It will be great to see it completed, and we’d love to welcome you back again soon to check it out.

Kind regards
Karl Unterfrauner
General Manager

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1,216 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
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English first
Canberra, Australia
1 review
5 of 5 stars Reviewed May 21, 2012

After coming off a 15 hour flight, it was lovely to have the night at the Stamford Plaza, Melbourne. The room was comfortable, the staff very helpful and friendly. This is not the first time that I have stayed at the Stamford Plaza in Melbourne and would not hesitate to stay there again.

Room Tip: Higher floors - less noise
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  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 23, 2012
Dear Suzanne S

I’m really glad you find comfort in arriving at Stamford Plaza Melbourne after a long haul flight, but for those tired and weary travelers that want a little extra to help recover let me suggest our unique Jet-Lag Package. On arrival you can refresh and rejuvenate with a Stamford jet-lag kit containing a range of luxurious products. You can check in early from 6am* and check out late from 6pm* with a complimentary upgrade to the next room type* (*see terms & conditions on Stamford website), and for no extra cost we will even press three of your garments.

See you again soon!

Kind regards
Karl Unterfrauner
General Manager

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Hobart, Australia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 21, 2012

Even though reception is being renovated and temporarily moved to first floor, service was still exemplary and doormen couldn't do enough. Having a drink in the lounge bar was welcoming with barman remembering drink order each time. Room spacious and immaculate. Love staying here!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 22, 2012
Dear karyneb8

It’s exciting stuff for us having the new lobby more than half way to completion now. I hope you can come back for another stay soon and see the end result for yourself. Why not make it a Friday and then you can wear your red shoes and join us in Harry’s Bar for a complimentary glass of Moet & Chandon?

Kind regards
Karl Unterfrauner
General Manager

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Sydney, New South Wales, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 21, 2012

I can't count the number of times I've stayed here and that should indicate there isn't anything drastically wrong with the hotel but it certainly could be better.

First, it's not 5 star, it just isn't. The rooms are in need of some TLC, nothing drastic and first impressions are good but even a casual look closer will show what I mean. That said the rooms are generously sized (42sqm) and it's nice to have a separate lounge area. It's the bathroom that lets it down most.

Breakfast is not good, the food quality is poor, the bacon is disappointing, and that's a shame, it's one of those things I look forward to when away from home on business.

Special mention for the in room entertainment system, it let's you hook up a laptop or tablet and has 2 good screens, the one in the lounge area being quite a generous size.

Room Tip: I prefer the East tower, the one reception is in, no need to struggle outside with your bags to get...
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 22, 2012
Dear Bone_Steel

It’s always a balancing act with getting peoples preferences right and obviously with so many return visits we get a lot of yours right, but I can appreciate the fact that there are some things you would like improved. Your feedback in this forum is very worthwhile in assisting the hotel to deliver improvements wherever possible.

I hope you continue to stay with us and enjoy the great Stamford hospitality we are renowned for providing.

Kind regards
Karl Unterfrauner
General Manager

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Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 20, 2012

The lack of soundproofing means that rooms adjacent the gym - for me room 1109 - are awoken at 6-6:30 by the sounds of heros crashing the weights on the machines and grunting. Avoid.

In terms of the renovations, yes I did find it inconvenient. As a lady travelling independently I found it uncomfortable and impersonal to go through an unstaffed corridor instead of the expected 5 star lobby. Checkin was in a makeshift converted meeting room on the first floor.

I fully appreciate that renovations have to be done sometime, but some form of gesture (lower rates ideally, or discounted or free room on return visit) should be made to those inconvenienced at that time.

Room Tip: Avoid rooms near the gym if you like to sleep past 6 am.
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Stayed May 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 21, 2012
Dear FirstHand_12

The gym is shortly getting an exciting makeover, all new equipment and of course complete soundproofing for its new home. In the meantime may I suggest you put your request for a room away from the gym in your next booking and we’ll gladly upgrade your profile accordingly. We’re very excited to see the end results ourselves, but the best bit will be when returning guests like yourself share our joy.

We look forward to welcoming you back again.

Kind regards
Karl Unterfrauner
General Manager

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Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 19, 2012 via mobile

Great place, good sized rooms and I love the spa bath. However, small things matter and the basic amenities should have been provided. I had to buy the toothpaste and toothbrush, believe it or not, in a 5-star hotel! Buffet breakfast was excellent.

Stayed May 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 21, 2012
Dear DrJetsetter

Thanks for your overall complimentary remarks. An excellent buffet breakfast and satisfaction with your room are essential to a good stay. I’m sorry we weren’t able to entirely please you but nevertheless I hope we can welcome you back again another time when you will be able to check out our fantastic new lobby.

Kind regards
Karl Unterfrauner
General Manager

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Perth, Western Australia
Top Contributor
98 reviews 98 reviews
20 hotel reviews
Reviews in 40 cities Reviews in 40 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 19, 2012

We spent a lovely Saturday night in April at the Stamford Plaza, returning to the hotel of our wedding night, 16 years later. Despite the renovations to the hotel lobby, the first impressions were very good, the car valet service was faultless and check-in was pleasant and efficient. The suite style rooms is as I recall from our visit years ago, elegantly designed and appointed. The kitchenette provides facilities for basic food preparation (re-heating, breakfast, tea and coffee etc), and the separate lounge, table area with flat screen tv worked well. There are sliding doors to separate the lounge area from the bedroom. The bed was very comfortable, the bathroom is small but works well, with a separate dressing and basin area outside the main bathroom. The location is fantastic, at the Paris end of Collins St, and an easy stroll to many bars and restaurants. Breakfast was fine, typical of a hotel buffet, eggs cooked on demand were done to perfection. There is a charming bar area at the front of the hotel with club chairs and leather lounges. The only drawback of this area (cafe/bar/breakfast area) is that the toilets are located downstairs, so may be a problem for mobilty impaired, I couldn't see a ilft, but I didn't ask for one - there maybe one available.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karl U, General Manager at Stamford Plaza Melbourne, responded to this review, May 21, 2012
Dear sandgroper12391

What happy memories you must have had returning to the place of your wedding night and I’m really pleased you enjoyed it just the same. Our suites are designed with the separate sleeping and relaxing areas and the kitchenette so guests can really feel at home. With all that there is to see and do around Melbourne I’m sure it’s of great comfort to be welcomed back to your hotel knowing that your room is designed and appointed literally for your comfort. Thanks for your compliments on your breakfast eggs.

Let’s hope it’s not another 16 years until we see you back again!

Kind regards
Karl Unterfrauner
General Manager

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Additional Information about Stamford Plaza Melbourne

Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Melbourne
#25 Family Hotel in Melbourne
#33 Luxury Hotel in Melbourne
#34 On the Beach Hotel in Melbourne
#34 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Melbourne 5*
Official Description (provided by the hotel):
Stamford Plaza Melbourne is a leading all-suite 5 Star Melbourne CBD hotel. Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the newly refurbished pool featuring sleek new furnishings, a hydration station, spa and sauna facilities, a recently refurbished gym that is well-equipped with cardiovascular and weight training equipments. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay. ... more   less 
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Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel

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