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“my second melbourne home” 5 of 5 stars
Review of Stamford Plaza Melbourne

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Stamford Plaza Melbourne
5.0 of 5 Hotel   |   111 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Special Rate
Summer Saver $1 Breakfast
Ranked #35 of 171 Hotels in Melbourne
Beechworth
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“my second melbourne home”
5 of 5 stars Reviewed September 20, 2011

I book Little Collins St Stamford Plaza through the secret deals on lastminute.com.au and this place is a bargain .... after my first secret deal I soon learnt which 'secret hotel' was Stamford Plaza and now I stay here when ever I can when in Melbourne for business. As I am a government employee I can only spend so much on accommodation per night and a 5 star hotel is usually well out of the price range however with the secret deal I can stay here for under $200 / night. Great atmosphere, luxurious, friendly staff and I love the kitchonette and room size, nothing like the brand new square, tiny box like hotel rooms of late. Dinning area is fresh, light with excellent food. Staff are helpful and friendly however I can't help but feel the expectation for a tip which is pretty standard I guess however this is Aus not USA so I hate the expectation to tip .... my only down side .... still my preference when in Melbourne and you want luxury for around $200 / night.

Room Tip: use lastminute.com.au 5 star secret deals and look for hotels in the 'Paris end of Little Collin...
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  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 23, 2011
Dear CharlieBe,

We were delighted you consider us as 'your second Melbourne home'. Give us a call when you are looking for special promotions.

Looking forward to welcoming you back in the near future.

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Kind regards
Karl Unterfrauner
General Manager
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1,324 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
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Sydney
Top Contributor
100 reviews 100 reviews
82 hotel reviews
Reviews in 59 cities Reviews in 59 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 18, 2011

Hotel is well located on little Collins street, with a great bar downstairs. Glass lift and internal atrium were quirky and the hotel had a good atmosphere.

The room was large with a small living area and kitchenette, two beds in the bedroom with a spa bath in the marble bathroom. We ordered room service which was prompt although the food was a little bit cold. TV's in both rooms, with a good size one in the lounge area to watch the Rugby World Cup before heading out. The blockout curtains in the bedroom were excellent and allowed a really good nights sleep. The beds and pillows were very comfortable. Service was excellent, we were going out in the evening and the car was promptly delivered to the front of the hotel. The room was a little bit pricey compared to some other quality properties in Melbourne, so not sure if I would return unless the deal was good

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 20, 2011
Dear Brocko25,

Thank you for taking the time to post your comments. I was pleased to read you enjoyed your stay and the service provided.

We look forward to seeing you again when business or pleasure brings you to Melbourne next.

Like us on Facebook
Follow us on Twitter

Kind regards
Karl Unterfrauner
General Manager
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Canberra
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 18, 2011

I was visiting Melbourne with a friend to see a show and do a bit of shopping. The hotel is close to the shopping precinct and walking distance to the theatre. We booked a twin suite which had plenty of room for 2 people with lots of shopping. The staff were friendly and extremely helpful. Breakfast was excellent with plenty of variety. Thanks for a great stay.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 20, 2011
Dear CWarrior,

Thank you very much for your comments. Many of our guests come to Melbourne for one reason - to shop, and they have a great time doing just that!!

Hope you come back again soon.

Kind regards
Karl Unterfrauner
General Manager
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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2011

Dont even bother!... Paid a lot of money for a shoebox. You would think that on a not so busy night and for the amount charged for the hotel room, a supposed 5 star hotel would offer upgrade or a decent room. Not so!...Stayed in a room booked for 2 people that wasnt even fit enough for a child. Mini room with a mini lounge, tv, kitchen, sink, pool, bath spa, microwave, fridge... Decorated with useless furniture that took up already unlimited space and has a weird smell. Highly unrecommended!

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 20, 2011
Dear Anita P,

We are disappointed that you felt your suite was small and not suitable for your needs. We do have packages available in all different suite categories, however, the one you booked was for a Studio Suite. We do hope you will come back and try our other larger suites.

Kind regards
Karl Unterfrauner
General Manager
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2011

Took my girlfriend here for our first night away, it was everything it should be. Lovely hotel, great location, good size king room suite with dining table and room to move around.Booked through Wotif as a mystery deal and it turned out to be perfect. Great value and loved Harry's late night bar downstairs for a nightcap.

Room Tip: Good size King Room
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 13, 2011
Dear Amy W,

I’m so pleased you and your girlfriend had such a memorable first night away stay at Stamford Plaza Melbourne. Make sure you bring her back soon to try our Romance & Seduction or Lazy Daze Package, which are very popular. Our Spring weather is here and the parks surrounding the City of Melbourne are great for a lovely walk. Hope to see you soon.

Kind regards
Karl Unterfrauner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lismore Australia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 6, 2011

The Stamford is a great hotel, the rooms are very quiet and are more like small suites. They are comfortable and very homely. The air conditioning/heating is very quiet, the rooms are clean and quite spacious and also quite dark at night. The breakfast is excellent and the staff helpful in meeting any request. The hotel is close to everything being a 5 minute walk to the main Shopping mall and within walking distance of Federation Square, the MCG, the Tennis and even Etihad Stadium. Unfortunately we had to spend 20 minutes on checkout correcting the bill for the reception staff. We were incorrectly charged breakfasts and didn't have meal credits taken off. There is also a deal where if you don't get your room cleaned there is $10 of the bill. Well unfortunately there seeems to be no system in place to tell reception that this has occurred (which they admitted) so they had to take my word for it. While I love staying here getting a bill this wrong and making me stand in their freezing cold foyer for 20 minutes when I have a plane to catch is not good enough for a 5star hotel.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 13, 2011
Dear HB00763,

We are pleased you enjoyed the hotel, and thank you for your complimentary comments concerning our staff. Melbourne is a vibrant city with many attractions, just ask our Concierge.

We apologise for not getting your bill right on this occasion and we have followed up with our Front Office team to ensure the correct procedures are followed.

We look forward to seeing you in the up and coming racing season and hope to see you soon at Stamford Plaza Melbourne.


Kind regards
Karl Unterfrauner
General Manager
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Auckland Region, New Zealand
Top Contributor
68 reviews 68 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 4, 2011

Great location in Little Collins st, in walking distance to shops, restaurants, etc. The hotel is a bit dated and old fashioned (in terms of decor in the bathrooms, the old-school glass elevators etc) but in very good condition.

We had a one bedroom suite in the east tower but it looked out onto the west tower (the hotel is two towers right next to each other) so had a view of the building next door. We got upgraded to a two bedroom suite which had marginally better views. You don't come here for the views....

The bathroom was quite small but adequate, with shower over bath. Rooms are very well equipped. Comfy queen sized bed - pillows were all firm, would have liked a choice of some softer ones. Staff were very helpful. We didn't eat in the hotel so can't comment on that.

All in all I'd say this hotel is 4 star not 5 star. It's location is the big selling point.

Room Tip: ask for a room that doesn't face in to the alleyway between the two towers
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 6, 2011
Dear Sunnynz1,

Thank you for taking the time to post your comments. We also agree we are in a great location in the city of Melbourne. Please keep in mind our great packages when you are in Melbourne next time.

Kind regards
Karl Unterfrauner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Melbourne

Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Melbourne
#27 Romantic Hotel in Melbourne
#30 Business Hotel in Melbourne
#34 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Melbourne 5*
Number of rooms: 283
Official Description (provided by the hotel):
Stamford Plaza Melbourne is a leading all-suite 5 Star Melbourne CBD hotel. Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the newly refurbished pool featuring sleek new furnishings, a hydration station, spa and sauna facilities, a recently refurbished gym that is well-equipped with cardiovascular and weight training equipments. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay. ... more   less 
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Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel

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