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“Dont Bother!” 1 of 5 stars
Review of Stamford Plaza Melbourne

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Stamford Plaza Melbourne
5.0 of 5 Hotel   |   111 Little Collins St., Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Hotel amenities
Special Rate
Summer Saver $1 Breakfast
Ranked #35 of 171 Hotels in Melbourne
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“Dont Bother!”
1 of 5 stars Reviewed September 13, 2011

Dont even bother!... Paid a lot of money for a shoebox. You would think that on a not so busy night and for the amount charged for the hotel room, a supposed 5 star hotel would offer upgrade or a decent room. Not so!...Stayed in a room booked for 2 people that wasnt even fit enough for a child. Mini room with a mini lounge, tv, kitchen, sink, pool, bath spa, microwave, fridge... Decorated with useless furniture that took up already unlimited space and has a weird smell. Highly unrecommended!

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 20, 2011
Dear Anita P,

We are disappointed that you felt your suite was small and not suitable for your needs. We do have packages available in all different suite categories, however, the one you booked was for a Studio Suite. We do hope you will come back and try our other larger suites.

Kind regards
Karl Unterfrauner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,322 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2011

Took my girlfriend here for our first night away, it was everything it should be. Lovely hotel, great location, good size king room suite with dining table and room to move around.Booked through Wotif as a mystery deal and it turned out to be perfect. Great value and loved Harry's late night bar downstairs for a nightcap.

Room Tip: Good size King Room
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 13, 2011
Dear Amy W,

I’m so pleased you and your girlfriend had such a memorable first night away stay at Stamford Plaza Melbourne. Make sure you bring her back soon to try our Romance & Seduction or Lazy Daze Package, which are very popular. Our Spring weather is here and the parks surrounding the City of Melbourne are great for a lovely walk. Hope to see you soon.

Kind regards
Karl Unterfrauner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lismore Australia
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 6, 2011

The Stamford is a great hotel, the rooms are very quiet and are more like small suites. They are comfortable and very homely. The air conditioning/heating is very quiet, the rooms are clean and quite spacious and also quite dark at night. The breakfast is excellent and the staff helpful in meeting any request. The hotel is close to everything being a 5 minute walk to the main Shopping mall and within walking distance of Federation Square, the MCG, the Tennis and even Etihad Stadium. Unfortunately we had to spend 20 minutes on checkout correcting the bill for the reception staff. We were incorrectly charged breakfasts and didn't have meal credits taken off. There is also a deal where if you don't get your room cleaned there is $10 of the bill. Well unfortunately there seeems to be no system in place to tell reception that this has occurred (which they admitted) so they had to take my word for it. While I love staying here getting a bill this wrong and making me stand in their freezing cold foyer for 20 minutes when I have a plane to catch is not good enough for a 5star hotel.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 13, 2011
Dear HB00763,

We are pleased you enjoyed the hotel, and thank you for your complimentary comments concerning our staff. Melbourne is a vibrant city with many attractions, just ask our Concierge.

We apologise for not getting your bill right on this occasion and we have followed up with our Front Office team to ensure the correct procedures are followed.

We look forward to seeing you in the up and coming racing season and hope to see you soon at Stamford Plaza Melbourne.


Kind regards
Karl Unterfrauner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
68 reviews 68 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 4, 2011

Great location in Little Collins st, in walking distance to shops, restaurants, etc. The hotel is a bit dated and old fashioned (in terms of decor in the bathrooms, the old-school glass elevators etc) but in very good condition.

We had a one bedroom suite in the east tower but it looked out onto the west tower (the hotel is two towers right next to each other) so had a view of the building next door. We got upgraded to a two bedroom suite which had marginally better views. You don't come here for the views....

The bathroom was quite small but adequate, with shower over bath. Rooms are very well equipped. Comfy queen sized bed - pillows were all firm, would have liked a choice of some softer ones. Staff were very helpful. We didn't eat in the hotel so can't comment on that.

All in all I'd say this hotel is 4 star not 5 star. It's location is the big selling point.

Room Tip: ask for a room that doesn't face in to the alleyway between the two towers
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, September 6, 2011
Dear Sunnynz1,

Thank you for taking the time to post your comments. We also agree we are in a great location in the city of Melbourne. Please keep in mind our great packages when you are in Melbourne next time.

Kind regards
Karl Unterfrauner
General Manager
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Wellington, New Zealand
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 1, 2011

The hotel Stamford Plaza has 2 wings East and West. We stayed in a twin suit on the west wing of the hotel. The room was well furnished with desk and full kitchen with dishwasher, spa bath and access to Wifi. However, the only problem was the computer connection was near the dining room table and not the desk where it should be. We had to place the laptop on the table which was in front of the TV. Thus, giving us minimal view of the TV while working on the laptop. On a good tune the hotel was in a very handy location to downtown shopping, China town and the many food establishments that Melbourne offers. The gym and swimming pool were easy to locate on the east wing and had good quality exercise machines over looking Little Collins St spread over 2 floors. Machines on 1 floor and weights on the other. Overall, a great hotel where we would be happy to stay again.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2011

Fantastic weekend, Staff and Service was fantastic .... faultless.
Breakfast fantastic. Will surely be returning. Special mention to the ever helpful reception.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, August 23, 2011
Dear Sandrabro,

Let me tell you how delighted I was that you had a fantastic weekend. Come back and enjoy one of our great packages.

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Regards
Karl Unterfrauner
General Manager
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Maitland, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 13, 2011 via mobile

Very Very Nice, way above our expectation, location is great walking distances to most places. Staff were very helpful and it's nice to have a hotel that said they have a hot spa and it is hot, good pool area.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DustyMelbourne, General Manager at Stamford Plaza Melbourne, responded to this review, August 18, 2011
Dear Guest,

Thank you so much for your great feedback. I look forward to welcoming you back soon.

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Yours sincerely
Karl Unterfrauner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Melbourne

Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in Melbourne
#28 Family Hotel in Melbourne
#30 Business Hotel in Melbourne
#34 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Melbourne 5*
Number of rooms: 283
Official Description (provided by the hotel):
Stamford Plaza Melbourne is a leading all-suite 5 Star Melbourne CBD hotel. Located at the "Paris" end of Little Collins Street, Stamford Plaza Melbourne is the ideal choice for guests looking for quality accommodation in Melbourne's central business district. Set amongst theatres, renowned restaurants, fashion boutiques and Melbourne's finest attractions, guests can relax in the boutique surroundings whilst immersing themselves in the city's vibrant culture. The hotel is a 10 minute walk from Flinders Street station and Federation Square and a 25 minute drive from Tullamarine Airport. Your home away from home, the hotel's elegantly appointed 283 suites are a sanctuary with a luxurious sense of space and comfort. Each suite contains a kitchen with cooking facilities, spacious lounge and dining areas and separate bedroom/s with bath spa en-suite. Guests can enjoy the newly refurbished pool featuring sleek new furnishings, a hydration station, spa and sauna facilities, a recently refurbished gym that is well-equipped with cardiovascular and weight training equipments. Services such as 24-hour reception, Concierge and room service, valet car parking and laundry, ensure a relaxing and fuss free stay. ... more   less 
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Also Known As:
Stamford Plaza Melbourne Hotel Melbourne
Stamford Plaza Hotel Melbourne
Melbourne Stamford Plaza Hotel

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