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“Magnificent” 5 of 5 stars
Review of Sofitel Melbourne on Collins

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Sofitel Melbourne on Collins
5.0 of 5 Hotel   |   25 Collins Street, Melbourne, Victoria 3000, Australia   |  
Hotel amenities
Ranked #5 of 171 Hotels in Melbourne
Toowoomba, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Magnificent”
5 of 5 stars Reviewed May 14, 2014

Service was superb. Staff were efficient, polite and helpful throughout the whole experience. Cannot fault anything about our experience at the Sofitel Melbourne. Did not experience the cuisine this time around apart from breakfast this time. Being a Queenslander we have perfection at Sofitel Broadbeach and Sofitel Brisbane.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, May 15, 2014
Thank you for telling us about your Magnificent experience at the Sofitel Melbourne on Collins. I was delighted to read that you enjoyed your past stay and our facilities. I will ensure your kind words are shared with everyone.
We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (469)
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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2014

Recently stayed at this hotel and loved every minute of it. So close to great shopping and food, attractions as well. There is a cinema practically within the hotel as well as a food court. Super close to Federation Square and it's displays and restaurants. Public transport handy also.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, May 15, 2014
Thank you for sharing your experience following your recent visit to Sofitel Melbourne on Collins.
It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here.
We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 13, 2014

We had a junior suite on the 48th floor and were blown away by the views over the Yarra. The room was very spacious. Although, the bathroom was a little small and could have done with much better lighting

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, May 15, 2014
Thank you for posting your lovely review on Trip Advisor. I was thrilled to read you enjoyed our Junior Suite on the 48th floor; the views of Melbourne are spectacular. Your comments regarding the guest bathroom are also appreciated. We look forward to welcoming you back in the future.
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Tasmania
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 13, 2014 via mobile

We stayed here now many times. So I now feel I can pass on my thoughts. This hotel is just beautiful the feel is welcoming and always with a smile. The staff love there work and there customers.
Great spot great beds and great service.
You will love it

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, May 15, 2014
Thank you for your lovely comments and for returning to stay at the Sofitel Melbourne on Collins. It is wonderful to know that we met your expectations across many levels. I will ensure your kind words are shared with everyone.
We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future.
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Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 13, 2014

We had a super night at the Sofitel Melbourne recently. Room on the 44th floor with killer views of the bay and the city. Great staff from the concierge to reception to the bar, nothing is too much trouble here. Lovely chocolates and small fruit plate in our room on arrival, which was a nice touch. We always try and stay here when in Melbourne.

Room Tip: Any room is fabulous here, but try booking a corner room for more views.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, May 15, 2014
Thank you for your review on Trip Advisor and welcome back to Sofitel Melbourne On Collins. Appreciate your kind words about the service received by our Ambassadors, it is truly appreciated. We look forward to welcoming you back during your next stay in Melbourne.
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Hobart, Australia
1 review
5 of 5 stars Reviewed May 12, 2014

My wife and I enjoyed a fantastic and relaxing few days at the Sofitel Melbourne on Collins which doubled as a wedding anniversary celebrations and a catch up with family and friends. We booked a corner room to take in the awesome views of Melbourne and was offered an upgrade to a Junior Suite on the 48th floor overlooking the MCG, Yarra River, Southbank and the bay - the views were simply amazing. The room itself was very well appointed as to be expected and was huge. The service was outstanding from the welcome drinks at the bar to the nightly turn down service to scented bed spray to help with sleep. Even when we came down for Sunday breakfast at No.35 and they were very busy we only had to wait about 10mins for a table. Certainly being able to use our Accor Adv Plus card made the meals very good value. We will certainly be back!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Manager at Sofitel Melbourne on Collins, responded to this review, May 13, 2014
Thank you for posting your review on Trip Advisor, I was pleased to read you enjoyed your stay with us and the Sofitel Club Lounge experience. I agree with you, we are blessed with all rooms having fabulous views of Melbourne. Thank you also for your comments regarding the service provided by our Ambassadors. I will ensure your kind words are shared with everyone. We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Melbourne
#3 Romantic Hotel in Melbourne
#3 Family Hotel in Melbourne
#5 Luxury Hotel in Melbourne
#11 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Number of rooms: 363
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

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