My husband and I stayed one night for his birthday at the end of August, having stayed in all the 5 star hotels in Melbourne this is by far our favourite. This was our 4th stay at the hotel and the service is always fantastic and the location is perfect. The rooms are always extremely clean and the check in is fast and efficient. On this stay we were given a complimentary room upgrade and when we returned to our room after an appointment we found a complimentary bottle of champagne and card wishing my husband a happy birthday. The views are just incredible and we checked out again wishing we could have stayed longer!