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“Relaxation and Shopping Stay” 5 of 5 stars
Review of Sofitel Melbourne on Collins

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Sofitel Melbourne on Collins
5.0 of 5 Hotel   |   25 Collins Street, Melbourne, Victoria 3000, Australia   |  
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Ranked #3 of 171 hotels in Melbourne
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3,303 people have reviewed this hotel

Traveler rating
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    755
    206
    81
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Melbourne, Australia
1 review
4 of 5 stars Reviewed June 26, 2013

Views are spectacular, particularly rooms that are Bay oriented. Corner rooms/suites are ideal and spacious. Airconditioning/infrustructure noisy throughout the night despite turning off the aircon/heating. Frequently stay there; combined with the views would deem this to be a favourite hotel. Staff always happy and courteous, ready to assist.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review, July 1, 2013
Thank you for your review in Tripadvisor. I was glad to hear that Sofitel Melbourne on Collins is your favourite hotel. I was however disappointed to hear the noise from the HVAC unit kept you awake. I have passed the comment to the engineering department for further review of the unit. I look forward to welcoming you back in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 24, 2013

Come and be wowed. The rooms are fabulous,comfortable and the views of Melbourne are simply superb. The staff are most helpful and attentive. I just love the location. I never hesitate recommending this beautiful hotel to my family, friends and clients. You will enjoy your stay guaranteed

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review, July 1, 2013
Thank you for posting your review in Tripadvisor. I was glad that you enjoyed your stay with us. We are proud of our Ambassadors and they have made your experience a pleasant one. Thank you for making Sofitel Melbourne on Collins your choice. I look forward to welcoming you back in the not too distant future.
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tauranga, New Zealand
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 24, 2013

Very good hotel, excellent service and central location. Also had a conference there which was well catered for. The room was spacious. Internet is expensive and not free.
Several restaurants are and a small shopping area are attached, these appeared average.
The views from some of the rooms are amazing, however a few of my friends had no view.
I was never helped by concierge.
All in all a very good hotel, however I would prefer to stay at the Langham down the road.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy H, Hotel Manager at Sofitel Melbourne on Collins, responded to this review, July 1, 2013
Thank you for your review in Tripadvisor. I was glad to hear that the service standard was excellent and the room views were amazing. I look forward to welcoming you back in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sofitel Melbourne on Collins

Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Melbourne
#2 Family Hotel in Melbourne
#3 On the Beach Hotel in Melbourne
#3 Luxury Hotel in Melbourne
#3 Spa Hotel in Melbourne
#5 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Melbourne on Collins 5*
Official Description (provided by the hotel):
Sofitel Melbourne On Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Melbourne Cricket Ground. This award-winning hotel has 363 luxurious rooms that begin from level 36 offering breathtaking views from floor-to-ceiling windows. Each room is complemented by modern furnishings, mood lighting, LED\LCD or Plasma televisions and iPod|MP3 connection. Marble bathrooms offer automated low level lighting and French amenities.Enjoy modern dining in No35, high tea occasions in Sofi's Lounge or stylish cocktails in the Atrium Bar On 35.For meetings and events, Sofitel Melbourne On Collins is one of the city’s most comprehensive integrated hotel conference venues offering 12 individual meetings venues with comprehensive audio-visual services. ... more   less 
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Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Melbourne Sofitel

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