We chose this hotel as we the reviews were good and we had a newborn traveling with us, I needed the hotel to be good. From the minute we arrived the team was amazing. The butlers were friendly and very helpful.
We arrived early and i asked the butler if we can just leave our bags with them until it was time to check in. He kindly advised us that if we go to reception they may be able to check us in early. As we walked to reception - he phoned them to advise we had a small baby with us and if they can check us in it would be great (Receptionist told me this after i thank her for the service of having a room ready) .
Little things like this goes a long way for me.
I would 100% stay here again.
Location is good.
Restaurant and bar was good.
Great views from the 48th floor.
Service is amazing, nothing was a problem and they were all so friendly.