We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Melbourne on Collins: Traveler Reviews

4.5 of 5
25 Collins Street, Melbourne, Victoria 3000, Australia
Hotel website
Hotel deals
Hotel amenities
Special Deal
$60 Credit Each Day
Sofitel Melbourne on Collins
Ranked #3 of 195 hotels in Melbourne
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

2,343 reviews from our community

Traveler rating
    1,571
    533
    145
    65
    29
See reviews for
Families
260
 
Couples
1361
 
Solo
205
 
Business
363
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
A TripAdvisor Member
“Soffitel Stay”
5 of 5 stars Reviewed December 10, 2012

The hotel facilities and the staff are first class. The room was spacious and well presented. Importamtntly the room was quiet with spectacular views.
The staff both at the front desk and in the restaurant/bar were friendly and very efficient

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yackandandah, Australia
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
“Celebrated in style”
5 of 5 stars Reviewed December 10, 2012

Our 40th wedding anniversary could not have been better. Cameron at the checkin was wonderful, I felt like the only customer he had had for the day. He was very sincerely happy for us to be using the hotel for our big event. We were given an upgrade, even though one night was using our Accor free night, AND Chocolate AND A BOTTLE OF CHAMPAGNE! The room was lovely, very clean and very picturesque. If I could give the bed more than five stars I would. It was amazingly comfortable, would like it better than my own at home. I could not have afforded the normal cost of the room, maybe it is a little high, but with the Accor Club prices it was great. Perfect position for a stay in Melbourne and just the right amount of luxury. No complaints at all.....thanks Sofitel.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Ask Jan B about Sofitel Melbourne on Collins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this review
December 11, 2012
Thank you for choosing to stay at the Sofitel Melbourne on Collins to celebrate your 40th Wedding Anniversary. We are thrilled that Cameron was able to make your stay more memorable. We thank you for your support of our hotel and look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“The good, the bad and the ugly”
4 of 5 stars Reviewed December 10, 2012

Good: The hotel is situated in a great location and makes it easy to get around town with trams at the door. The rooms are also very nice as is the hotel and the staff are great.

Bad: Where's the pool? This is a 5-star hotel with no pool. When asked, I was told that I could use the pool at the Novotel on Collins (two blocks away). Hardly practical.

Ugly: Service regrettably comes at a cost. I asked for a bucket of ice and was told that there would be a $5 service charge for it. Um... what self-respecting, 5-star hotel does this?!

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by mightymightydragons for Melbourne
Ask mightymightydragons about Sofitel Melbourne on Collins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this review
December 13, 2012
We are pleased to read that you enjoyed your guest room and found our staff to be great Ambassadors for our hotel, however apologise that we don’t have a pool in the hotel. Hopefully you will visit us again in the not too distant future and enjoy the rooms and staff as you suggest. Merry Christmas from all of us at Sofitel Melbourne on Collins.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
74 reviews 74 reviews
43 hotel reviews
Reviews in 37 cities Reviews in 37 cities
34 helpful votes 34 helpful votes
“Great suites and incredibly comfortable beds”
5 of 5 stars Reviewed December 10, 2012

My partner and I got a corner suite here for the night of our wedding. The suites are very large and have 2 rooms. Being on the 49th floor and also on a corner you get incredible views of Melbourne.
The beds here are so comfortable and a great pillow selection. The room had everything you expect from a suite including a well stocked mini bar, good quality amenities and everything you could need.
Great location at the top of Collins Street with some excellent restaurants nearby.
Highly recommended.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

See 5 more reviews by djfowler for Melbourne
Ask djfowler about Sofitel Melbourne on Collins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelMelb, . at Sofitel Melbourne on Collins, responded to this review
December 11, 2012
Firstly we wish to congratulate you on the event of your marriage. Thank you for your lovely comments and for choosing to celebrate your Wedding Night with us at the Sofitel Melbourne on Collins.

I was delighted to read that you enjoyed your stay and our facilities.

We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed December 9, 2012

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Ask bsjd2008 about Sofitel Melbourne on Collins
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Alto Hotel on Bourke
Great value on a similar hotel
Melbourne, Victoria
4.5 of 5 stars 546 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Melbourne
Luxury
The Westin Melbourne
The Westin Melbourne 4.5 of 5 stars 718 reviews
Good for business
Grand Mercure Melbourne Flinders Lane Apartments
Grand Mercure Melbourne Flinders... 4.5 of 5 stars 170 reviews
Near the beach
Melbourne Marriott Hotel
Melbourne Marriott Hotel 4.0 of 5 stars 405 reviews
Great value
Adina Apartment Hotel Melbourne Northbank
Adina Apartment Hotel Melbourne ... 4.0 of 5 stars 286 reviews
Show Prices ABS:HotelCheckRates-d257047?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d256829?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d255676?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d646577?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Melbourne hotels
The Langham, Melbourne 4.5 of 5 stars 1,651 reviews Alto Hotel on Bourke 4.5 of 5 stars 546 reviews Quay West Suites Melbourne 4.5 of 5 stars 373 reviews Art Series - The Blackman 4.5 of 5 stars 797 reviews
Show Prices ABS:HotelCheckRates-d549485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d585734?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d257049?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1528419?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 195 hotels in Melbourne, ranked by popularity

Been to Sofitel Melbourne on Collins? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sofitel Melbourne on Collins

Also Known As:
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Accor Melbourne On Collins
Sofitel Melbourne
Melbourne Sofitel
Address: 25 Collins Street, Melbourne, Victoria 3000, Australia
Phone Number:
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotels in Melbourne
#3 Luxury Hotels in Melbourne
#4 Business Hotels in Melbourne
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Sofitel Melbourne on Collins is at the Paris end of Collins Street, in the heart of the city's premier shopping, dining and theatre district, just minutes from the famous Cricket Ground. This award-winning hotel has 363 luxurious rooms, featuring floor-to-ceiling windows with breathtaking views. Guests can enjoy both fine dining in Café La and the relaxed atmosphere of Sofi's Piano Bar or The Atrium. Conference facilities able to accommodate up to 1,200 people with all the latest AV equipment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, ACCOR, Venere, Tingo, Hotels.com and Travelocity so you can book your Sofitel Melbourne on Collins reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sofitel Melbourne on Collins, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sofitel Melbourne on Collins
Enter dates & see best prices* (from our partners)
Show Prices