I totally agree with most of the other reviews here - a great experience in a top quality hotel, which is very central to Melbourne's sporting, cultural and business centres. I had a superb suite on one of the Club Sofitel level with good amenities (love the expresso machine) and views. The Club Sofitel lounge on level 30 was excellent with free snacks, drinks, wi-fi and superb views. Only downside was when I took advantage of the "quick" check-out there... in answer to the usual question "anything from the mini-bar" I said "a Gatorade" which incredibly the young lady had never heard of: "is it toothpaste?". It took about ten minutes for her to not be able to locate such an item on the computer then eventually say "oh well I won't charge you for it" which was fair enough, but then I got a supplementary charge in the mail a week later, which was removed when I queried it, but I have no idea what that was about. Otherwise excellent service and comfort and a very good place to stay in Melbourne.