We stayed for a week at the Vibe Savoy while I attended a conference (Nov/Dec 2013). At the time of booking the staff promptly responded to my inquiries about getting to and from the convention center and early arrival. Upon arriving we were able to check in early. The convention center was a short walk. The staff (especially JC-I think that is his name) was great in assisting with booking an excursion and any questions we had. The internet/wifi is the only complaint I have. You can pay $2 for 10 minutes in the business center, get 30 minutes free/day in the lobby or pay for in room use. The connectivity was very slow so it takes longer to connect than to actually use it. JC tried his best to get me connected, but it just took a long time. The lobby level bar/restaurant has they typical "Melbourne" $10 lunch specials. It is convenient, but just ok in taste. Dinner was a little better. The hotel is across from a central bus station that have buses that run to and from the airport. There is even a mall over there. This was a very conveniently located hotel with great staff at a good price. The room was a tad small and the shower sits up so you have to be careful stepping out of it (I almost fell one day). The shower also only has a half door so sometimes water spills out onto the floor. There was no "self-service" laundry facility. You can send it out, but it is costly. I would stay here again if I returned to Melbourne.